Sales Supervisor -Retail Job

Empower Group of Holdings Canada Corp is seeking a dedicated and organized Sales Supervisor - Retail to join our team in Welland, ON (L3B3K2). This is a full-time, permanent position offering $36.00 per hour for 40 hours per week, with flexible scheduling, including day, evening, morning, overtime, and weekend shifts. The position requires on-site work, and remote work is not available.
Applicants must possess a secondary (high) school graduation certificate and minimum of 1–2 years of relevant experience in retail.

Key Responsibilities:

Assign daily duties and responsibilities to sales staff.

Order merchandise and ensure stock levels are maintained.

Assist customers and sell merchandise when required.

Prepare reports on sales performance, inventory, and staffing matters.

Resolve customer issues, complaints, and product shortages in a timely manner.

Organize, monitor, and maintain inventory.

Supervise and coordinate the activities of sales associates and other staff.

Oversee cash handling and ensure proper cash management procedures are followed.

Hire employees and provide training or arrange training sessions for new and existing staff.

Supervise office tasks and provide support to administrative or volunteer staff as needed.

Supervision
Cashiers
Retail salespersons and sales clerks

Key Qualifications

Ability to work effectively in a fast-paced environment and handle tasks under pressure.

Strong attention to detail with a high level of accuracy in all duties.

Comfortable with physical demands, including sitting, standing, and walking throughout the shift.

Demonstrated client focus with strong interpersonal and customer service skills.

Excellent oral and written communication abilities.

Flexible and adaptable to changing work requirements.

Highly organized with the ability to prioritize and multitask efficiently.

Reliable, dependable, and committed to completing assigned responsibilities.

Proven ability to work collaboratively as part of a team.

Applicants must be legally authorized to work in Canada. Canadian citizens, permanent residents, or individuals with a valid Canadian work permit are encouraged to apply. Applications from candidates who are not authorized to work in Canada will not be considered.