Sales Coordinator Job

Overview The Sales Coordinator handles the routine sales office work and administrative responsibilities of the community. Job Duties * Greets and establishes rapport with guests, current and prospective residents. Provides prospects with appropriate information regarding the community as requested (Essential) * Performs general administrative functions such as answering phones, typing, copying, faxing, filing, and other duties as assigned (Essential) * Assists with the preparation of marketing materials including brochures and flyers that pertain to homes for sale (new, pre-owned, and brokered homes), community events, and other related materials as directed by their manager (Essential) * Assists prospective residents by checking the status of Sun Homes inventory (Essential) * Reviews new and pre-owned home listings, shows homes to prospective residents, and assists with rental applications at the discretion of the Community/Sales Manager or Sales Supervisor (Essential) * Refers all sales prospects to Community/Sales Manager or Sales Supervisor, completes prospect card, and enters lead into NetSuite in a timely manner * Coordinates with the Underwriting department to obtain approvals on prospective resident applicants; tracks all approvals and denials * Reviews and codes invoices and statements for Community/Sales Manager or Sales Supervisor approval * Handles and resolves resident/customer routine questions and inquires in a timely and professional manner. Fields comments, suggestions, and complex situations to the appropriate manager * Ensures office supplies are sufficiently stocked and prepares supply orders as needed * Prepares and prints communications such as lease agreements, addendums to lease agreements, and notices to vacate as necessary * Assists with planning and coordinating resident relations events and activities within the community * Maintains records and files in accordance with the Operations Manual * Completes new move-in incentive requests for non-Sun Homes deals * Other duties as assigned Requirements * High School Diploma or GED (Required) * 1 year in in a sales coordinator or in another administrative position (Required) * Strong customer service skills * Good problem-solving skills * Excellent verbal and written communication skills * Professional appearance * Intermediate to advanced computer proficiency with the ability to use the Microsoft Office Suite, email, internet, and provide data entry in a timely and efficient manner * Must have a valid driver's license

Sun Communities, Inc. is a fully integrated real estate investment trust, which together with its affiliates and predecessors, has been in the business of acquiring, operating, developing and expanding manufactured home and RV communities since 1975. Our Culture: We have built our culture around a simple customer service philosophy: The Golden Rule. We treat others the way we want to be treated. Our team is considered one of the most valuable assets, and we ensure we offer a fun and rewarding workplace! We are committed to the encouragement of personal growth and are pleased to offer opportunities for advancement to qualified individuals. Our formal training programs, on-the-job training activities, and customized development plans help support team members to accomplish their goals.