Rooms Manager - Accommodation Services Job

The Renaissance Edmonton Airport Hotel - Edmonton's ONLY 4 Diamond Lifestyle Hotel. Attached to the Edmonton International Airport.
Why Work For Us?
We have a great benefit plan that includes extensive medical and dental as well as life insurance. This plan is 80% covered by the hotel for single coverage. We also offer a great loyalty program and have a travel program which can have you staying in hotels across the world for employee discounted rates.

What We Are Looking For?
Diamond Hotel Management o/a The Renaissance Edmonton Airport Hotel is looking for Rooms Manager - Accommodation Services to join our team here at The Renaissance Edmonton Airport Hotel

We offer:
• Wage: $39.00 per hour
• Vacancy: 1
• Hours per week: 35 - 40 hours per week
• Work location: 4236 36 street, Edmonton, AB, T9E 0V4

Terms of employment:
• Permanent, Full time
• Start date: As soon as possible
• Employment conditions: Early morning, Morning, Day, Evening, Night, Weekend, Shift

Responsibilities and Duties:
• Develop, implement, and enforce hotel policies and operational procedures to ensure smooth, efficient, and consistent daily operations
• Ensure compliance with hotel policies, operational standards, and safety regulations to maintain high-quality service and a safe environment for guests and staff
• Handle and resolve guest complaints, requests, and special requirements professionally, ensuring a consistently positive guest experience
• Assist guests with VIP services, special requests, or accessibility needs to enhance overall guest satisfaction
• Recruit, hire, train, and supervise front-of-house and housekeeping staff, maintaining a skilled and motivated team
• Evaluate staff performance and provide coaching and feedback to uphold service standards
• Plan, assign, and manage staff schedules and daily tasks to ensure optimal coverage and smooth operations
• Organize and lead staff training and development programs to build team capabilities and improve operational efficiency
• Coordinate and monitor maintenance, repairs, and preventive upkeep of guest rooms and facilities to ensure quality standards
• Organize, monitor, and maintain inventory of hotel supplies and equipment to ensure operational readiness
• Negotiate with vendors to procure supplies and materials under favorable terms, optimizing cost and resource management
• Facilitate agreements with clients for the use of rooms and facilities, supporting revenue and business operations

Qualifications and Skills:
• Ability to communicate in English;
• Secondary (high) school graduation certificate
• 2 years to 3 years of relevant work experience
• Open availability including weekends and holidays;
• Work conditions and physical capabilities: Fast-paced environment; Work under pressure; Tight deadlines; Attention to detail; Combination of sitting, standing, walking; Standing for extended periods; Large workload
• Personal suitability: Client focus; Efficient interpersonal skills; Excellent oral communication; Flexibility, Initiative; Team player

Benefits and Perks:
• Health benefits, Other benefits, Long term benefits
• Group insurance benefits, Life insurance
• Health care plan, Disability benefits, Dental plan, Vision care benefits, Paramedical services coverage
• Company events
• On-site parking, Free parking/747 Bus Pass Reimbursement
• Paid time off
• On-demand pay - get paid whenever you want!
• In-house management training program
• Quarterly fun work events unlike anyone else!
• 50% off food and beverage for you and your friends
• Monthly talent rallies with food and entertainment
• Work with an award-winning team

Please apply:
By email: [email protected] or By mail: Renaissance Edmonton Airport Hotel: 4236 36 street, Edmonton, AB, T9E 0V4

No walk-ins or phone calls will be entertained.