Retail Technology & Transformation Manager Job

Job Description
Employer: Nify Trading Ltd.
Nify Trading Ltd. located in Surrey BC, is looking for the suitable individual for Retail Technology & Transformation Manager position for its Surrey, BC location. The role focuses on managing retail technology integration, store systems, cloud-managed infrastructure, vendor coordination, cybersecurity, and digital transformation initiatives for telecommunications retail operations.
The details are as follows:
Job title: Retail Technology & Transformation Manager
NOC: 20012
Number of Positions: 1
Work Location: Unit 8 A, 12830 96 Ave, Surrey, BC V3V 6A8
Language: English
Work Hours: 40.00 hours per week
Wages: $67.31 CAD per hour
Duration of Job: Full time, Permanent
Main duties
?Plan, organize, direct, control, and evaluate the company's retail technology function supporting store operations, POS/payment connectivity, CRM/customer workflows, inventory visibility, video monitoring, secure branch operations, and cloud-managed infrastructure.
?Develop, implement, and maintain policies, procedures, and best practices related to retail technology infrastructure, electronic data processing, computer systems development, cybersecurity, and operational support.
?Lead digital transformation initiatives by identifying technology solutions that improve retail operations, customer experience, inventory management, sales performance, and overall business efficiency.
?Meet with internal stakeholders, vendors, consultants, and business partners to determine technology requirements, define project specifications, establish budgets, and develop implementation timelines.
?Manage and coordinate cross-functional technology projects, including system upgrades, software implementations, cloud-based solutions, network enhancements, and process automation initiatives.
?Lead and coordinate internal stakeholders, external technology vendors, managed service providers, system integrators, consultants, technical support resources, and project-based contractors involved in retail technology and transformation initiatives.
?Oversee the design, development, implementation, operation, maintenance, and administration of retail software applications, telecommunications systems, databases, networks, and information systems.
?Evaluate security, reliability and performance of technology systems, including secure access, branch security policy, identity-based controls, centralized monitoring and incident escalation processes. ensuring compliance with organizational standards, regulatory requirements, and industry best practices.
?Control departmental and project budgets by planning expenditures, evaluating technology investments, negotiating vendor contracts, and ensuring cost-effective utilization of resources.
?Recruit, train, mentor, and supervise information technology personnel and provide ongoing professional development opportunities to enhance team performance and technical expertise.
?Identify technology resource requirements, coordinate vendor and contractor support, provide technical guidance to store operations and support staff, and ensure knowledge transfer for ongoing technology operations
?Analyze business processes and operational challenges and recommend innovative technology solutions to support organizational growth, scalability, and competitive advantage.
?Assess AI-assisted monitoring, anomaly detection, video analytics, footfall visibility and store performance analytics where they can improve operational visibility and decision-making.
?Prepare management reports, project updates, risk assessments, and strategic technology plans for senior leadership, and provide recommendations regarding future technology investments and transformation initiatives.
?Co-ordinate the work of regions, divisions or departments
?Report to board of directors

Employment requirements
• A diploma or above in information systems, business technology, engineering, computer science, or a related field is required. Or an equivalent combination of senior-level enterprise technology experience and recognized industry certifications will be considered.
• 10+ years of experience in designing and implementing enterprise-scale network and digital infrastructure solutions for multi-site organizations is required.
• 5+ years of management or functional leadership experience in systems analysis and architecture, information systems management, network design, cybersecurity, vendor management, or technology project delivery is required.
• Industry-recognized enterprise certifications (such as Cisco CCIE, CCNP Enterprise, or equivalent) are considered strong assets.
• Exceptional time management skills, attention to details, team player and leadership skills.
• Ability to multi- task, independence and prioritise is a must
Others:
Position available and open to:
• Veterans of the Canadian Armed Forces
• Visible minorities
• Persons with disabilities
• Indigenous people
• Newcomers to Canada
• Seniors

How to apply: No phone call, please kindly send the resume to the following email. [email protected] Only qualified candidate will be contacted.