Retail Store Supervisor Job

We are looking for a motivated and experienced Retail Store Supervisor to join our team at Fraser Valley Wireless Ltd. As a Retail Store Supervisor, you will be responsible for a combination of managerial and operational tasks to ensure the smooth daily operation of the store and to ensure business objectives, sales targets, and customer service standards are met.

Responsibilities:
• Supervise staff (including sales associates and other retail team members)
• Assign sales workers to duties and coordinate daily work activities
• Hire and train staff or arrange for staff training as required
• Establish and manage work schedules
• Order merchandise and organize stock replenishment
• Authorize return of merchandise in accordance with company policies
• Sell merchandise and assist customers when required
• Prepare reports on sales volumes, merchandising, and personnel matters
• Organize and maintain inventory levels and stock control
• Resolve problems that arise, including customer complaints and supply shortages
• Supervise and coordinate the activities of workers
• Conduct performance reviews and support staff development