Retail Manager Job

Simon Lake Cannabis Store, located in Simon Lake, AB is a community-focused retail cannabis store
committed to providing exceptional customer experiences, deep product knowledge, and a welcoming
environment for all customers. We pride ourselves on compliance, professionalism, and a passion for the
industry. It’s located in the remote area of Woodland Cree first nation land.

We are seeking an experienced, customer-focused Retail Manager to lead our Simon Lake Cannabis store. The
ideal candidate will drive sales growth, manage daily operations, empower the retail team, and ensure
consistency with regulatory and company standards.

Key Responsibilities

The Retail Manager is responsible for the overall leadership and performance of the Simon Lake Cannabis
store. While performing all duties associated with the role, the successful candidate will:
- Lead day-to-day retail store operations, ensuring a clean, safe, secure, and welcoming environment for
customers and staff at all times.
- Plan, organize, direct, control, and evaluate store operations, ensuring efficiency, profitability, and full
compliance with provincial cannabis regulations and company policies.
- Develop and implement sales and marketing strategies to drive revenue growth, increase customer
engagement, and support product launches, while adhering to cannabis advertising and promotion
regulations.
-Drive sales performance, analyze KPIs and metrics, and implement strategies to meet and exceed sales
and operational targets.
- Prepare, manage, and monitor store budgets, track revenues and expenditures, and take corrective action
as required to meet financial objectives.
- Maintain accurate cash handling procedures and daily financial reporting, ensuring accountability and
loss prevention.
- Prepare and review monthly financial, sales achievement, and out-of-stock reports, using insights to
improve inventory planning and business performance.
- Oversee inventory management, including ordering, receiving, storage, tracking, reconciliation, and loss
prevention of cannabis and ancillary products.
- Coordinate with licensed vendors and suppliers, placing orders based on demand forecasting, sales
trends, and inventory levels.
- Ensure proper product display, merchandising, pricing, and tagging, in compliance with cannabis retail
standards and brand guidelines.
- Deliver exceptional customer service and product expertise, promptly addressing customer requests,
resolving complaints, and continuously improving the customer experience.
- Recruit, hire, train, coach, and develop a high-performing retail team, fostering engagement,
accountability, and professional growth.
- Oversee and supervise retail staff, including cashiers and floor staff, ensuring appropriate scheduling,
performance management, and workplace discipline.
- Promote a positive workplace culture, ensuring store guidelines are followed at all times, including
respect for others, teamwork, accountability, and a positive attitude.
- Ensure compliance with health, safety, and security standards, including implementing and enforcing
safety protocols for staff and customers.
- Represent the brand professionally in the community, building positive relationships and upholding the
company’s reputation.

Qualifications

- High School Diploma OR Graduate Certificate
- Minimum 2–3 years’ retail management experience
- Strong leadership and team development skills
- Exceptional customer service and communication skills
- Proven ability to drive sales and manage KPIs and manage live POS system
- Comfortable working in a fast-paced retail environment
- Strong organizational and problem-solving skills
- Available to work evenings, weekends and statutory holidays
Requirements
- Must be eligible to obtain and maintain required provincial cannabis certifications, including SellSafe
(or provincial equivalent), as required by Alberta cannabis retail regulations.
- Minimum 2–3 years of retail management experience.
- Demonstrated experience managing staff, inventory, cash handling, and daily retail operations.
- Strong working knowledge of, or ability to quickly learn and apply, Alberta cannabis retail regulations,
including age verification, product handling, and restricted sales practices.
- Ability to work flexible hours, including evenings, weekends, and statutory holidays.
- Strong written and verbal communication skills in English.
- Physically able to perform retail duties, including standing for extended periods and lifting inventory as
required.

What We Offer

- Competitive compensation at $46.50/hr
- Stable, full-time employment in a regulated and growing retail industry
- Opportunities for professional growth and advancement within the organization
- Supportive and inclusive workplace culture that values respect, accountability, teamwork, and
professionalism
- Hands-on leadership role with the ability to make a meaningful impact on store performance and team
development
- Safe and compliant work environment, with clear policies, procedures, and operational support

Interested candidates are invited to submit a resume and cover letter outlining their relevant experience
and interest in the Retail Manager position.
Applications may be submitted through the job posting platform, via email: [email protected] or Mail: Highway 986 S38, Simon Lake, AB, T0H 0N0