Restaurant Manager Job

• Plan, organize, control, and evaluate the daily operations of the restaurant to ensure efficiency and high-quality service.
• Recruit and train staff, ensuring all team members are well-versed in food safety procedures and customer service protocols.
• Set staff work schedules and monitor staff performance to ensure optimal staffing and productivity.
• Ensure compliance with health and safety regulations.
• Manage inventory, monitor revenues, and adjust operational procedures and pricing to maintain cost control and maximize profitability.
• Provide quality customer service and implement operational procedures in alignment with customer expectations and service standards.
• Address customer complaints or concerns professionally, maintaining a high level of customer satisfaction and service quality.
• Negotiate arrangements with suppliers for food and other supplies, ensuring timely delivery and quality control.
• Coordinate catering services and private events with clients, offering tailored menu planning and facility usage to support business growth and community engagement.
• Plan and execute marketing initiatives, special events, and promotional activities to drive customer engagement and business growth.

Requirements
• Education: college education in business management or a related field such as restaurant, Hospitality, and Food and Beverage Service Management.
• Experience: Minimum 2 years work experience in restaurant management; Canadian restaurant management experience is an asset.
• Certification: Serving It Right and Food Safety certification

Our restaurant is a family-owned and operated establishment in Vernon, BC, committed to serving authentic, high-quality Chinese and Cantonese cuisine in a welcoming and friendly environment. If you are an experienced leader with a passion for restaurant operations and delivering exceptional customer service, we invite you to join our team and contribute to the continued success of our business. To Apply: Please email your resume to [email protected] or drop it off in person at our restaurant during business hours. We look forward to welcoming a motivated and skilled professional to our team!