Restaurant Manager (NOC 60030) Job

Job Title: Restaurant Manager (NOC 60030)

Employer: Swiss Chalet

Location: 5487 Dundas St W, Etobicoke, ON, M9B 1B5

Salary: $27.47 hourly

Terms of employment: Permanent employment, Full time, 40 hours per week

Employment Conditions: Evening, Shift, Flexible hours, Morning, Night, Day, Weekend

Starts Date: As soon as possible

Vacancies: 1 vacancy

Languages: English

Education: College/CEGEP

Experience: 2 years to less than 3 years

Work setting: Urban area

Tasks:

· Evaluate daily operations

· Monitor revenues to determine labour cost

· Monitor staff performance

· Plan and organize daily operations

· Set staff work schedules

· Supervise staff

· Train staff

· Balance cash and complete balance sheets, cash reports and related forms

· Conduct performance reviews

· Organize and maintain inventory

· Ensure health and safety regulations are followed

· Negotiate arrangements with suppliers for food and other supplies

· Leading/instructing individuals

· Address customers' complaints or concerns

· Provide customer service

· Manage events

· Evaluate the efficiency and effectiveness of daily operations to ensure smooth functioning and identify areas for improvement.

· Monitor and assess team performance to ensure tasks are being completed to standard, providing feedback and guidance when necessary.

· Organize and plan daily tasks and activities, ensuring that resources are allocated efficiently and goals are met on time.

· Manage the recruitment process by interviewing, hiring, and onboarding new teammates to fill vacant positions.

· Create and implement work schedules for team members, ensuring appropriate coverage and efficient use of labor resources.

· Oversee the daily activities of team members, ensuring they follow company policies and maintain a high level of productivity.

· Organize and deliver training sessions to ensure teammates are knowledgeable about their roles, company policies, and any new processes.

· Reconcile cash and finalize balance sheets, cash reports, and related documentation

· Conduct performance reviews to assess teammates progress, provide constructive feedback, and set future development goals.

· Analyze and assess the costs associated with products and services.

· Oversee inventory management by ensuring stock levels are maintained, and products are properly stored, tracked, and rotated.

· Monitor and enforce adherence to health and safety standards to ensure a safe working environment for all teammates and customers.

· Negotiate supplier agreements for food and other supplies

· Provide leadership and direction to the team by setting clear expectations, motivating team members, and resolving issues as they arise.

· Address and resolve any customer complaints or concerns promptly and professionally to maintain high levels of customer satisfaction.

· Provide excellent customer service by assisting customers, answering questions, and ensuring a positive experience with the business.

Supervision: 5-10 people, Staff in various areas of responsibility

Experience and specialization: Electronic cash register, MS Excel, MS Outlook, MS Word, Spreadsheet

Transportation/travel information: Own transportation

Work conditions and physical capabilities: Fast-paced environment, Work under pressure, Repetitive tasks, Attention to detail, Combination of sitting, standing & walking

Personal suitability: Accurate, Client focus, Dependability, Efficient interpersonal skills, Excellent oral communication, Flexibility, Organized, Reliability, Team player

Health benefits: OHIP, Dental plan, Disability benefits, Vision care benefits.

Financial benefits: Life insurance, Registered Retirement Savings Plan (RRSP), Other benefits

How to apply

By email
[email protected]

By mail
5487 Dundas St W, Etobicoke, ON, M9B 1B5