Rental Manager Job
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Employer: Superwin Auto Centre ltd (DBA Trust Car Rental)
SpiderID: 14064617
Location: RICHMOND, British Columbia
Posted: 9/13/2025
Wage:
Priority Review Date: 12/12/2025
Job Code / NOC / SOC:
Category: Management
Job Description:
Location: 3691 NO.3 RD, RICHMOND, BC, V6X 2B8
Hours: Mon-Sat, 30 hours per week based on schedule
Wage: $45/hour, with bonus & commission
Language: English
Duties
• Oversee the overall operations of the Rental department, ensuring smooth coordination of vehicle reservations, returns, and fleet availability.
• Lead and supervise rental staff by delegating tasks, setting performance goals, and providing ongoing coaching to support sales and service outcomes.
• Track industry developments, customer preferences, and competitor offerings to anticipate demand and adjust fleet composition and pricing strategies.
• Implement promotional initiatives, loyalty programs, and local marketing campaigns to increase customer traffic and boost rental revenue.
• Address customer inquiries, complaints, and special requests, ensuring a high level of service and continuous improvement in client satisfaction.
• Handle staffing matters, including recruiting new employees, conducting training sessions, and fostering employee retention through mentorship.
• Maintain accurate records of rental contracts, fleet utilization, and branch performance, reporting results to senior management as required.
Hours: Mon-Sat, 30 hours per week based on schedule
Wage: $45/hour, with bonus & commission
Language: English
Duties
• Oversee the overall operations of the Rental department, ensuring smooth coordination of vehicle reservations, returns, and fleet availability.
• Lead and supervise rental staff by delegating tasks, setting performance goals, and providing ongoing coaching to support sales and service outcomes.
• Track industry developments, customer preferences, and competitor offerings to anticipate demand and adjust fleet composition and pricing strategies.
• Implement promotional initiatives, loyalty programs, and local marketing campaigns to increase customer traffic and boost rental revenue.
• Address customer inquiries, complaints, and special requests, ensuring a high level of service and continuous improvement in client satisfaction.
• Handle staffing matters, including recruiting new employees, conducting training sessions, and fostering employee retention through mentorship.
• Maintain accurate records of rental contracts, fleet utilization, and branch performance, reporting results to senior management as required.
Job Requirements:
Requirement:
1. Completion of secondary school.
2. 2 years of related managerial experience.
3. Proficiency in English.
4. Able to work independently and under pressure.
5. Teamwork, good communication, attention to detail, good customer service skills.
Please send you resume to [email protected] to be considered.
1. Completion of secondary school.
2. 2 years of related managerial experience.
3. Proficiency in English.
4. Able to work independently and under pressure.
5. Teamwork, good communication, attention to detail, good customer service skills.
Please send you resume to [email protected] to be considered.
Job Criteria:
Start Date: ASAP
Position Type: Full-Time Permanent
Experience: 2
Education: Other
Travel:
Vacation:
Contact Information:
| Contact Name: SUPERWIN HR | Type: |
| Company: |