Remote Vacation Specialist Job

Our remote Vacation Specialists are an important part of our family. You will be our team's eyes and ears, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

Responsibilities

*Research, Create, and Execute exceptional itineraries for clients

*Review individual needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs

*Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns

*Calmly attempt to resolve and de-escalate any issues

*Escalate interactions when necessary and appropriate

*Respond to requests for assistance and/or possible processing payments

*Follow all company procedures and policies

Benefits:
*Very Flexible environment/schedule
*Training will be provided
*Working with little or no supervision
*Work remotely from your home
*Lots of different travel-related perks as well as some other perks
*Family environment, supportive team

*Customer Service experience (not required)
*Be proficient in PC operation and navigation
*Have excellent communication skills, both oral and written
*Ability to stay composed and objective
*Strong listening skills
*High-Speed Internet required
*Dedicated workspace
*Able to navigate and use a computer
*Cell phone - calling and texting
*Must be 18 years or older
*US resident

Casual Dress

We are a small travel agency looking to add more people to our family of advisors to assist with our growing business soon.