Remote Customer Service Representative Job
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Employer: mae jewell
SpiderID: 14210821
Location: Texas City, Texas
Posted: 7/19/2026
Wage: $66 per hour
Priority Review Date: 10/17/2026
Job Code / NOC / SOC: 43-4051.00
Category: Restaurant/Bar/Club/Food/Beverages
Openings: 25
Job Description:
Position: Remote Customer Service Representative
Company: K&R PIZZA INC
Department: Customer Support
Employment Type: Full-Time / Part-Time
Location: Remote (Work From Home)
Position Overview
K&R PIZZA INC is seeking a motivated and customer-oriented Remote Customer Service Representative to join our growing team. In this role, you will be responsible for providing exceptional customer support by handling inquiries, processing orders, resolving concerns, and ensuring every customer receives a positive and professional experience.
You will serve as the primary point of contact for customers through phone, email, and live chat while maintaining a high standard of service and representing the company's values with professionalism and integrity.
Primary Duties and Responsibilities
Respond promptly to customer inquiries via phone, email, and live chat.
Assist customers with placing, updating, modifying, and canceling orders.
Provide accurate information regarding products, pricing, promotions, delivery, and company policies.
Resolve customer complaints and concerns in a courteous and efficient manner.
Process refunds, replacements, and order adjustments according to company guidelines.
Escalate complex customer issues to supervisors or appropriate departments when necessary.
Meet daily performance goals, including response time, quality assurance, and customer satisfaction metrics.
Protect customer confidentiality and comply with company data security policies.
Stay informed about company products, promotions, and operational updates.
Work collaboratively with team members to improve customer satisfaction and overall service quality.
Required Qualifications
High school diploma or equivalent required.
Previous customer service or call center experience is preferred but not required.
Strong verbal and written communication skills.
Excellent problem-solving and conflict-resolution abilities.
Basic computer proficiency and ability to learn new software quickly.
Reliable high-speed internet connection and a dedicated home office workspace.
Ability to multitask, prioritize responsibilities, and work independently.
Positive attitude, professionalism, and a commitment to providing outstanding customer service.
Preferred Skills
Experience with CRM systems or customer support platforms.
Strong attention to detail and organizational skills.
Ability to remain calm and professional under pressure.
Excellent time management skills.
Team-oriented mindset with a willingness to learn and grow.
Performance Expectations
Deliver outstanding customer experiences on every interaction.
Maintain high customer satisfaction scores.
Meet productivity and attendance expectations.
Demonstrate professionalism, reliability, and accountability.
Contribute to a positive, collaborative remote work environment.
Why Join K&R PIZZA INC?
At K&R PIZZA INC, we believe our people are the foundation of our success. We offer a supportive and inclusive workplace where employees are encouraged to grow professionally, develop new skills, and make a meaningful impact. If you are passionate about helping others and enjoy working in a collaborative remote environment, we invite you to become part of our team.
Company: K&R PIZZA INC
Department: Customer Support
Employment Type: Full-Time / Part-Time
Location: Remote (Work From Home)
Position Overview
K&R PIZZA INC is seeking a motivated and customer-oriented Remote Customer Service Representative to join our growing team. In this role, you will be responsible for providing exceptional customer support by handling inquiries, processing orders, resolving concerns, and ensuring every customer receives a positive and professional experience.
You will serve as the primary point of contact for customers through phone, email, and live chat while maintaining a high standard of service and representing the company's values with professionalism and integrity.
Primary Duties and Responsibilities
Respond promptly to customer inquiries via phone, email, and live chat.
Assist customers with placing, updating, modifying, and canceling orders.
Provide accurate information regarding products, pricing, promotions, delivery, and company policies.
Resolve customer complaints and concerns in a courteous and efficient manner.
Process refunds, replacements, and order adjustments according to company guidelines.
Escalate complex customer issues to supervisors or appropriate departments when necessary.
Meet daily performance goals, including response time, quality assurance, and customer satisfaction metrics.
Protect customer confidentiality and comply with company data security policies.
Stay informed about company products, promotions, and operational updates.
Work collaboratively with team members to improve customer satisfaction and overall service quality.
Required Qualifications
High school diploma or equivalent required.
Previous customer service or call center experience is preferred but not required.
Strong verbal and written communication skills.
Excellent problem-solving and conflict-resolution abilities.
Basic computer proficiency and ability to learn new software quickly.
Reliable high-speed internet connection and a dedicated home office workspace.
Ability to multitask, prioritize responsibilities, and work independently.
Positive attitude, professionalism, and a commitment to providing outstanding customer service.
Preferred Skills
Experience with CRM systems or customer support platforms.
Strong attention to detail and organizational skills.
Ability to remain calm and professional under pressure.
Excellent time management skills.
Team-oriented mindset with a willingness to learn and grow.
Performance Expectations
Deliver outstanding customer experiences on every interaction.
Maintain high customer satisfaction scores.
Meet productivity and attendance expectations.
Demonstrate professionalism, reliability, and accountability.
Contribute to a positive, collaborative remote work environment.
Why Join K&R PIZZA INC?
At K&R PIZZA INC, we believe our people are the foundation of our success. We offer a supportive and inclusive workplace where employees are encouraged to grow professionally, develop new skills, and make a meaningful impact. If you are passionate about helping others and enjoy working in a collaborative remote environment, we invite you to become part of our team.
Job Criteria:
Start Date: now
Position Type: Part-Time Temporary
Experience: 0-1
Education: High School
Travel: None
Vacation:
Job Benefits:
Health/Dental Benefits, Flex Time, Day Care Services, Regular Employee Outings
Company Profile:
K&R PIZZA INC
At K&R PIZZA INC, we believe that great food brings people together. Our mission is to provide customers with delicious, high-quality pizzas and exceptional service that keeps them coming back. Every order is prepared with care using quality ingredients, ensuring a fresh and satisfying experience from the first bite to the last.
Customer satisfaction is at the heart of everything we do. We are committed to creating a welcoming experience by delivering reliable service, maintaining high standards of quality, and continuously improving the way we serve our customers. Whether customers are ordering for a family dinner, a gathering with friends, or a quick meal, we strive to make every experience enjoyable and memorable.
As a growing company, K&R PIZZA INC values integrity, teamwork, innovation, and excellence. We believe our employees are our greatest asset, and we are dedicated to providing a supportive work environment where individuals can grow professionally whi
Contact Information:
| Contact Name: mae jewell | Type: Employer |
| Company: [email protected] | |
| Web Site: https://krpizzainc.com/ | |