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Remote Customer Service Representative Job

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Employer: Adams Brett
SpiderID: 14116548
Location: Florida, Florida
Posted: 12/20/2025
Wage:
Priority Review Date: 3/20/2026
Job Code / NOC / SOC:
Category: Customer Service/Technical Support
Openings: 100
Job Description:
AnswerFirst Customer Service Professionals handle inbound activities for a multitude of business partners. Our Customer Service Professionals must display a positive attitude, organizational skills, patience, and the ability to perform well under pressure in a remote environment
Job Requirements:
Our successful remote staff has the ability to work independently for extended periods of time, free of external interruptions. They remain engaged by listening with empathy, following scripts and instructions, communicating effectively, and capturing accurate information to create stellar customer service experiences at every opportunity.

Job responsibilities include message taking, order taking, opening trouble tickets, scheduling appointments, and notifying our business partners of emergencies. All Customer Service Professionals must be technically savvy to navigate and troubleshoot individual computer and connectivity issues.

Our team serves as both leaders and ambassadors for our clients. This relationship requires a strong and accountable work ethic, self-motivation, a positive attitude, and the ability to work with a diverse group of professionals. If you would like to be part of an innovative future, apply with AnswerFirst.

To ensure a productive and safe home office setup, it’s essential to create a space that mirrors a professional office environment. Your workspace should be a dedicated, private area like a spare bedroom, designed to minimize distractions and noise from household activities. It should be well-lit, ventilated, and ergonomically set up to accommodate your workstation and equipment safely.

You’ll need to ensure that your work area is organized, free from hazards such as loose cords or clutter, and equipped with necessary safety features like smoke detectors and fire extinguishers.

Additionally, maintaining secure and proper storage for files and equipment will safeguard against damage and unauthorized access, keeping your work and data protected.
Job Criteria:
Start Date: Immediately
Position Type: Full-Time Permanent
Experience: 1
Education: High School
Travel: None
Vacation:
Job Benefits:
Health/Dental Benefits, Retirement Benefits, Life and/or Disability Insurance
Contact Information:
Contact Name: Brett Admas Type: Employer
Company: AnswerFirst