Receptionists - Salon Job

1) Welcome customers as they enter the salon, offer assistance, and address any questions they may have regarding salon services, products, or scheduling.
2) Handle incoming calls and electronic communications, providing information, scheduling appointments, and relaying messages to salon staff.
3) Use salon booking software to schedule, confirm, or cancel client appointments, ensuring the availability of staff and proper time management.
4) Assist clients with checking in for their appointments, maintain accurate records of service, and process payments, including cash, credit card, or electronic transactions.
5) Ensure that the reception area is clean, organised, and stocked with necessary materials such as magazines, promotional materials, and product samples.
6) Update and maintain detailed client records, including contact information, service history, and payment details.
7) Inform clients about ongoing promotions, recommend salon products, and assist with retail purchases of hair or beauty products.
8) Communicate effectively with hairstylists, beauticians, and other salon staff to manage appointments, client preferences, and any special requirements.
9) Address client concerns or complaints professionally and escalate any issues to management if needed.
10)Perform light clerical duties such as filing, data entry, maintaining appointment logs, and ordering supplies for the reception area or the salon.

1) Should be able to do proper communication with customers.
2) Minimum education of High School diploma.
3) A good communicator with the ability to effectively interact with customers and team.
4) Should have basic knowledge of Computer system.
4) Should be able to work in a fast-paced environment.

Health/Dental Benefits, Paid Holidays, Vacations, and Sick Leave, Casual Dress

Specialising in enhancing natural beauty using semi permanent makeup technique to make one feel confident & look younger.