Receptionist Job

Job Summary:
We are seeking a Receptionist for the Family Safety Service Center to provide administrative and customer support for Child Protection and Children's Legal Services, handling inquiries, complaints, and general office operations.

Key Responsibilities:
• Answer incoming calls and assist clients/families at the office
• Refer calls/in-person inquiries to the appropriate person, office, or resource
• Handle and resolve customer complaints; complete follow-up inquiries
• Manage outgoing/incoming mail and postage machine operations
• Prepare closure letters and manage case filing
• Process forms using Share Drive
• Assist with employee interviews
• Accept and organize supply deliveries; maintain stock (e.g., Blue Book)
• Deliver faxes, replenish copier paper, and empty recycle boxes (end of day tasks)
• Tidy up playroom area as needed

Required Skills & Certifications:
• Ability to speak and understand English
• Ability to use office equipment: postage machine, copier, fax machine
• 2 years: strong job tenure in a professional office environment
• 1 year: customer-facing service experience in a professional setting

Preferred Skills & Certifications:
• Professional appearance and courteous demeanor with customers
• Experience in mail room processes and machines
• Experience assisting with employee interviews
• Experience with supply management
• Experience using Share Drive

Scheduling:
• Location: Inverness, FL (Onsite)
• Duration: 8 Months
• Interview: In-person only