Receptionist - Holman Motorcars St. Louis Job

Holman Motorcars, St. Louis is looking for a Receptionist to join their team!

The Receptionist is an important front-line guest contact for the dealership and they directly influence guest’s impressions by the way they greet them.

What will you do?

• Act as the first point of contact for visiting customers.

• Meet and greet customers consistently with courtesy and high level of professionalism.

• Make a friendly and premium-brand appearance.

• Appropriately route customers to our sales, service and parts businesses.

• Assist with taxi and/or train travel arrangements for employees, clients and visitors, where appropriate

• Distribute incoming mail and manage outgoing mail, including arranging couriers, as required

• Arrange refreshments for business meetings, which may include organizing light lunches

• Use premium-brand telephone techniques and etiquette.

• Assist with Service and Sales Departments in clerical duties.

What are we looking for?

• High School Diploma or equivalent combination of education and customer service experience.

• Pleasant and engaging – must be able to project a ‘smile’ while speaking both in person and over the phone.

• Proven outstanding customer service, preferably with a premium brand.

• Listen and retain information accurately.

• Excellent interpersonal skills, both in person and over phone.

• Team-oriented and flexible/multi-tasking.

Schedule: Monday - Friday / 8:00am - 5:00pm

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