Receptionist - BMW of Tigard Job

BMW of Tigard is looking for a Receptionist to join their team!

The Receptionist is an important front-line guest contact for the dealership, and they directly influence guest’s impressions by the way they greet them.

What will you do?

• Use premium-brand telephone techniques and etiquette.

• Act as the first point of contact for visiting customers.

• Meet and greet customers consistently with courtesy and high level of professionalism.

• Ensure sales customers in the showroom are tracked/logged properly in systems and help keep availability updated for the sales team.

• Make a friendly and premium-brand appearance.

• Answer inbound telephone calls and route them to the appropriate person or take and relay messages as needed.

• Appropriately route customers to our sales, service and parts businesses.

• Assist with various arrangements (such as rides) as needed for clients, visitors, and employees.

• Arrange refreshments for business meetings, which may include organizing working lunches.

• Assist Sales Department management team with various administrative tasks in support of operations.

What are we looking for?

• High School Diploma or equivalent combination of education and customer service experience.

• Pleasant and engaging – must be able to project a ‘smile’ while speaking both in person and over the phone.

• Proven outstanding customer service, preferably with a premium brand.

• Must pass a background and drug screen

• Listen and retain information accurately.

• Excellent interpersonal skills, both in person and over phone.

• Team-oriented and flexible/multi-tasking.

Compensation: $22/hour

Schedule: Ability to work weekends

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