PRESIDETN Job

Job Summary:
The DocFinity Administrator is responsible for the administration, configuration, and ongoing support of the DocFinity Enterprise Content Management (ECM) platform. This role ensures that documents, workflows, and records management processes are secure, efficient, and aligned with business needs. The administrator works closely with business users, IT teams, and stakeholders to maintain system performance, automate processes, and support compliance requirements.

Key Responsibilities
• Administer and maintain the DocFinity ECM platform, including system configuration, security settings, and user access
• Configure document types, metadata, indexing rules, and storage structures
• Design, implement, and maintain workflows to automate business processes
• Manage user roles, permissions, and authentication integrations (e.g., Active Directory)
• Monitor system performance, troubleshoot issues, and coordinate upgrades or patches
• Support document capture, scanning, OCR, and ingestion processes
• Implement records management policies, including retention schedules and disposition rules
• Ensure compliance with organizational policies, regulatory requirements, and audit standards
• Provide end-user support, training, and documentation
• Collaborate with business analysts and stakeholders to gather requirements and improve processes
• Maintain system documentation and change management records
• Coordinate with vendors or third-party integrators as needed.
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Required Skills & Qualifications
• 5+ years of experience administering DocFinity or similar ECM/DMS platforms
• Strong understanding of document management, workflow automation, and records management concepts
• Knowledge of user access control, security, and data governance
• Ability to analyze business processes and translate requirements into system configurations
• Familiarity with Windows environments and database concepts (e.g., SQL)
• Strong troubleshooting and problem-solving skills
• Excellent communication and user support abilities
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Preferred Qualifications
• Experience with DocFinity workflow design and business rules
• Knowledge of API integrations or system interfaces