Parts Boutique Counterperson - Land Rover San Diego Job

Land Rover San Diego has a great opportunity for a Parts Boutique Counterperson to join their team!

What will you do?

The Parts Boutique Counterperson will primarily be responsible for Boutique parts sales such as apparel, electronic components, and toys/sports products.

Essential duties include, but are not limited to:

• Research and sell automotive repair related parts to customers.

• Become the Parts Ambassador between New Car Sales and Parts Department.

• Learn the electronics parts catalog.

• Ability to learn the computer system and cashiering responsibilities.

• Learn proper purchasing procedures, inventory controls, parts pricing and discount structure, merchandising and display creation.

• Learn company’s policies, practices, and procedures related to parts.

• Dust, straighten and organize product when not engaged with customer or phone call.

• Provide great customer service in person and over the phone.

When the Boutique Counter is not busy this person will also be crossed trained and assist in other areas of the Parts Department:

• Download incoming orders, enter into employer’s computer system and match with parts inventory.

• Answering and directing incoming phone calls as needed

• Obtain parts from manufacturer, outside vendors, or other dealers as needed.

• Sort and label incoming parts and store in inventory.

What are we looking for?

• Ability to work a rotational Saturday schedule after training period is complete

• High school diploma or equivalent; or 1+ year related experience and/or training; or equivalent combination of education and experience.

• Retail customer service/sales experience – no previous automotive experience needed!

• Great phone etiquette

• Ability to work as cashier

• Experience working in high-line automotive dealership is highly preferred

• Proven outstanding customer service

• Excellent interpersonal skills, both in person and over phone

• Team-oriented and flexible and ability to multi-task

• Self-motivated

Compensation: $22.61/hour

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