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Operations Director Job

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Employer: Qing Liu
SpiderID: 14185581
Location: Richmond, British Columbia
Posted: 5/26/2026
Wage: $58/hour
Priority Review Date: 8/24/2026
Job Code / NOC / SOC: 70020
Category: Transportation/Air, Sea & Land
Job Description:
As an Operations Director, your job includes:
Plan, organize, direct, and supervise administrative and human resources activities across departments, ensuring prompt and efficient internal workflow;
Develop and optimize management policies and operational procedures;
Develop operational systems by determining product handling and storage requirements;
Work closely with the company’s management team to implement policies, operational procedures, and management systems, and follow through with their implementation;
Manage the company’s operating costs;
Prepare weekly and monthly operational reports and communicate regularly with senior management;
Oversee multiple areas within the company, ensuring productivity and efficiency while seeking to reduce costs;
Develop, implement, and evaluate company policies and procedures; develop processes for product receiving, equipment utilization, inventory management, and shipping;
Coordinate different teams to communicate job expectations, and plan, monitor, appraise, and review job contributions;
Manage and maintain relationships with operations vendors;
Recruit, train, assign, schedule, and discipline employees;
Provide guidance and advice to employees on the development and implementation of a service quality assessment system;
Communicate departmental updates, including daily staffing and workload updates;
Contribute operational information and recommendations to the company’s strategic plans and reviews.

Job Requirements:
Bachelor’s Degree or equivalent combination of education
5 years of operation manager experience in a related area
Knowledge of leadership strategies, group process, and team building
Proficient computer skills in Microsoft Word, Microsoft Excel, PowerPoint, Outlook
Professional communication, interpersonal and organizational skills are vital to the role
Critical Thinking and Problem Solving Skills
Planning, Organizing, and judgment
Excellent written and verbal communication skills
Fast-paced environment, self-motivated and attention to detail

Working hours: 30 hours/week
Language of work: English
Benefits: Paid holidays, vacations (2 weeks/year), and sick leave
Company address/Mailing address: 13951 Bridgeport Rd, Richmond, BC V6V 1J6
Telephone: (604) 232-9223
Please send your resume to [email protected]
Job Criteria:
Start Date: As soon as possible
Position Type: Full-Time Permanent
Experience: 5-10
Education: Bachelors
Travel: None
Vacation: 2 weeks / year
Job Benefits:
Paid Holidays, Vacations, and Sick Leave, Casual Dress
Company Profile:
Incorporated in 1999, NCS is dedicated to providing Warehousing, Distribution, Transportation, and Customs examination support to ensure smooth continuous movement of all import/export shipments in a cost effective, timely manner. We have a full range of cutting-edge equipment and facilities located near the ports, airports, and railways of the Greater Vancouver area. We use advanced technology to ensure customers can track their shipments and manage inventory in real-time. We take pride in being part of your supply chain.
Contact Information:
Contact Name: Qing Liu Type: Employer
Company: National Cargo Services
Web Site: http://nationalcargo.ca/