Office Support Worker Job

Job Summary
We are seeking a dependable Office Support Worker to assist Florida students by answering calls related to scholarships and grants. This role requires strong communication skills, professionalism, computer comfort, and the ability to remain calm while handling student inquiries in a fast-paced support environment.

Key Responsibilities
1. Answer inbound calls from high school and college students regarding Florida scholarships and grants
2. Provide clear, accurate, and professional customer support
3. Handle questions calmly and courteously, even in stressful situations
4. Maintain reliable attendance and support daily office operations

Required Skills and Certification
1. High school diploma, GED (general education degree), or equivalent
2. Ability to speak and understand English clearly
3. 2+ years of experience in a professional work environment
4. 6+ months of customer support experience
5. Comfortable using computers.
6. Strong job tenure and professional behavior
7. Must be able to pass a Level 2 background screening, including fingerprinting

Preferred Skills and Certification
1. Previous customer service experience in an office or call support environment
2. Strong interpersonal and problem-solving skills

Scheduling
1. Location: Tallahassee, Florida
2. Schedule: Monday to Friday, 8:00 AM to 5:00 PM
3. Hours: 40 hours per week
4. Interview Type: In Person Only
5. Duration: 9 Months