Office Supervisor Job

COMPANY OVERVIEW:
“2523672 Ontario Inc. O/A Bell Fergus Store” is currently seeking a self-driven ‘Office Supervisor’ to join their store. This position is responsible to oversee daily operations of the business and responsible for training existing and new staff, ensuring safety, and reporting to the owner. Their responsibilities include Setting goals for performance and deadlines in ways that comply with company's plans and vision.
JOB TITLE: Office Supervisor
JOB LOCATION: 890 Tower Street South, Fergus, ON, N1M 3N7

VACANCY: 1
JOB TYPE: Regular
TERMS OF EMPLOYMENT: Permanent; Full-time
ANTICIPATED START DATE: As soon as Possible
SALARY: $34.10 per Hour
HOURS OF EMPLOYMENT: 30 to 35 Hours/Week
WORK SETTING: Retail Business

JOB DUTIES AND RESPONSIBILITIES:
• Oversee and assign tasks to team members handling customer inquiries, sales documentation, billing, inventory records, and other administrative responsibilities.
• Ensure smooth collaboration between the sales, customer service, and technical support departments to maintain workflow efficiency.
• Develop and implement office work schedules, maintain and update standard operating procedures (SOPs), and ensure adequate staffing during peak hours.
• Train employees on office protocols, POS (Point-of-Sale) system usage, and company policies, while also conducting workplace safety and customer service training sessions.

• Address work-related challenges, provide solutions to improve efficiency, and prepare reports on office performance, sales documentation, and customer service metrics.
• Monitor and requisition office supplies, coordinate with vendors for office equipment and mobile phone accessories, and ensure the proper functioning of office systems, computers, and payment processing machines, arranging maintenance as needed.
• Assist in performing clerical and administrative tasks, such as data entry, record keeping, and customer service, if needed.

PROFESSIONAL SKILLS AND REQUIREMENTS:
• Secondary School graduation required.
• Minimum 7 months to less than 1 year of experience is preferred
• Ability to supervise 3 to 4 people
• Ability to work well in a fast-paced, team-oriented multi-tasking environment
• Excellent written and verbal communication skills and high level of confidentiality, integrity, ethics and professionalism
• Ability to work independently, flexible, good time management, organizational, good team work and Interpersonal Skills.
• Excellent analytical and organizational skills

HOW TO APPLY:

By E-Mail: [email protected]