Office Assistant Job

SUMMARY: Management Business Solutions is seeking an Office Assistant for our client in Grand Rapids, MI. This individual will provide office support to a law practice as the initial point of contact between clients and the office. This person must be Bilingual and have strong customer service skills.

RESPONSIBILITIES:
• Make appointments, manage master schedule, and direct clients as necessary.
• Translate and proof client documents as needed while paying attention to detail.
• Answer and respond to email and phone calls as effectively as possible.
• Demonstrate excellent customer service skills and professionalism whilst interacting with clients and potential clients.
• Perform various clerical duties including, but not limited to data entry, filing, and maintain office supplies.
• Handle and monitor mail, email, and internal office billing.
• Update and maintain website and social medial outlets.
• Create various marketing material such as newsletter and videos.

QUALIFICATIONS:
• High school diploma required, Associate Degree in Business Administration preferred.
• 2 or more years of office assistant experience or equivalent internship experience required.
• Bilingual in English and Spanish required.
• Proficiency in Microsoft Office and QuickBooks required.
• Experience working in a customer service position highly preferred.

MANAGEMENT BUSINESS SOLUTIONS IS AN EQUAL OPPORTUNITY EMPLOYER