Night Audit Representative Job

Position Description

Join our Blu team downtown as our Night Auditor! We are a team that likes to have fun and we are empowered to drive change and innovate. This is a great time to join our growing Radisson Blu brand. Apply online if you're looking for a great opportunity to evolve and grow your career with the team at the Radisson Blu Minneapolis Downtown!

JOB DESCRIPTION:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To provide exceptional guest service and utilize service brand behavior when completing the requirements of this position.

• Ensuring accurate and timely recording and reporting of all property receipts


• Following cash handling procedures as outlined by the accounting department


• Collecting payment at check out and provides change for guests as needed


• Performing all end of day front desk and night audit functions, including reviewing cashier audits for accuracy, balancing credit card postings to computer system, maintaining computer database integrity daily, and auditing of master bills


• Preparing all computer systems for the following day


• Ensuring accurate and timely backup of files / tapes are maintained on a daily basis


• Preparing, balances, posts, and distributes all necessary reports on a daily basis


• Interacting with all in a professional manner, assisting other departments with necessary information


• Working with all Front of House colleagues in achieving continuous, seamless service

2. Creates 100% guest satisfaction by providing the Radisson Blu experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations

• Gives personal attention, takes personal responsibility and uses teamwork when providing guest service


• Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems


• Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis


• Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction


• Performs other duties required to provide the service brand behavior and genuine hospitality

REQUIREMENTS:

• Minimum of three (3) years front desk/accounting experience in an upscale hotel environment


• AA Degree preferred


• Proficient in math with ability to make accurate mathematical calculations


• Ability to maintain a positive and professional attitude when handling all situations


• Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key calculator


• Solid computer skills


• Ability to work flexible schedule, including morning, afternoons, nights and weekends


• Excellent verbal and written communication skills


• Experience in Opera preferred


• Must possess a strong team spirit

PHYSICAL DEMANDS:

• Ability to stand for long periods of time


• Ability to life up to 50 pounds


• Ability to push/pull up to 100 pounds


• Ability to reach and bend


• Good manual dexterity for the use of common office equipment

Brand
Radisson Blu

We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered.