Motel Manager Job

Essential Duties and Responsibilities
• Recruit, train, and supervise front desk staff, housekeepers, and maintenance personnel, including scheduling shifts and conducting performance evaluations
• Handle guest complaints and service issues, implement corrective measures, and maintain guest satisfaction standards to ensure positive reviews and repeat business
• Develop seasonal pricing strategies and promotional packages based on local market analysis, competitor rates, and demand patterns for tourism and university-related stays
• Source and negotiate contracts with suppliers for housekeeping supplies, maintenance services, guest amenities, and facility equipment to ensure cost-effective procurement
• Prepare monthly budgets for room revenue, operational expenses, and capital improvements, and monitor daily financial performance including occupancy rates and revenue targets
• Coordinate with local businesses and organizations for group bookings, extended stay arrangements, and special event accommodations
• Establish and maintain operational policies for front desk services, housekeeping standards, guest service protocols, and facility maintenance procedures
• Oversee property maintenance and facility safety compliance
• Maintain accurate records for reservations, guest accounts, financial reporting, and regulatory compliance
• Ensure adherence to health and safety regulations, fire codes, and municipal bylaws

• Minimum 3-5 years of management experience is required.
• Working in the accommodation industry, including supervisory or management roles in hotels, motels, or similar hospitality establishments is preferred.
• College diploma in hotel management, hospitality management, business administration, or related field preferred.
• Strong communication and interpersonal skills for interacting with guests, staff, and business partners
• Ability to work flexible schedules including evenings, weekends, and holidays
• Proficient English language skills, both written and verbal
• Basic computer skills for property management systems and administrative tasks
For more information about Grandview Motel, please visit our website at http://www.grandviewmotel.com.
Please send your resume and cover letter to:[email protected] We thank all applicants for their interest; however, only qualified candidates will be contacted for an interview.
Wages: $39.5/per hour and 35 hours per week on the full-time permanent basis.

Vicmax Enterprises Ltd. (trade name as Grandview Motel ) is a well-established, family-owned and operated accommodation business located in the heart of Kamloops, British Columbia. We pride ourselves on providing quality service with a personal touch, catering to business travelers, tourists, and university visitors in the Thompson-Okanagan region. Our commitment to guest satisfaction and operational excellence has made us a trusted choice for comfortable and affordable accommodations.