Medical Advocate Job
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Employer: Crisis Center North
SpiderID: 14221403
Location: Pittsburgh, Pennsylvania
Posted: 8/10/2026
Wage:
Priority Review Date: 11/8/2026
Job Code / NOC / SOC:
Category: Social Services
Job Description:
The medical advocate supports victims and survivors of domestic violence within healthcare settings. Assist individuals in navigating the healthcare system to ensure they receive the care and resources they need.
ESSENTIAL FUNCTIONS
o Provide crisis intervention, support, and counseling through emotional support and crisis intervention to domestic violence survivors in medical settings. Advocate for the survivor’s healthcare rights, including privacy and safety considerations.
o Accompany survivors to medical appointments to ensure they feel safe and supported and ensure smooth delivery of services.
o Provide emergency coverage in person after-hours in hospitals, legal, or police settings.
o Assist survivors in understanding their medical care, treatment plans, and available resources.
o Collaborate with various medical institutions to provide training, resources, and system-wide change. Coordinate other staff who are providing outreach services and training to the medical community.
o Educate healthcare staff about identifying and responding to signs of domestic violence.
o Develop and implement protocols for screening and responding to domestic violence cases in clinical environments.
o Act as a liaison between medical staff, domestic violence service providers or other agencies and systems on behalf of the client.
o Connect clients with counseling, shelter, legal services, and other community resources.
o Facilitate the development of project oversight committees in various medical settings. Assist with “system advocacy” efforts as requested.
o Maintain accurate records of interactions with clients while ensuring confidentiality.
o Report incidents following legal and organizational policies.
o Conduct training sessions for medical staff on trauma-informed care practices.
o Represent Crisis Center North on local, regional, and/or statewide committees that represent the interests of victims of domestic violence and increase awareness of domestic violence resources.
o Contribute to organizational goals and objectives as a team member and attend all required staff meetings, training sessions, and provide reports to fellow staff regarding the program.
o Represent CCN on all funding and/or regional committees.
o Participate in PCADV Medical Advocacy Task Force Meetings or other related committees as needed.
o Recruit, train, and monitor volunteer medical advocates to expand the capacity of CCN’s Medical Advocacy Program and participate in the 48-hour training of all volunteers.
o Track and document service provisions and compile statistics and relevant data for timely submission to CCN and funding sources.
o Must serve on the hotline.
o May assume other duties as required.
KNOWLEDGE, SKILLS AND ABILITIES
o Capacity to work with diverse populations and in healthcare systems.
o Knowledge of trauma-informed care practices in domestic violence.
o Ability to maintain confidentiality and handle sensitive situations with empathy.
o Familiarity with local domestic violence resources and laws.
o Possess the ability to work independently and exercise sound judgement.
o Demonstrate a high level of professionalism
EDUCATION AND QUALIFICATIONS
o A background in social work, psychology, public health, or a related field is typically required.
o Certifications in domestic violence advocacy or crisis intervention may be beneficial.
o Experience in advocacy, social work, or healthcare is often preferred.
• Clearance Requirements
• Criminal Record Check
• PA Child Abuse History Clearance
• FBI Clearance
• Megan’s Law
HOURS
• 40 hours a week or as required
Interested candidates should submit their resumes to Jammie Koslof, Director of Programming, at [email protected].
ESSENTIAL FUNCTIONS
o Provide crisis intervention, support, and counseling through emotional support and crisis intervention to domestic violence survivors in medical settings. Advocate for the survivor’s healthcare rights, including privacy and safety considerations.
o Accompany survivors to medical appointments to ensure they feel safe and supported and ensure smooth delivery of services.
o Provide emergency coverage in person after-hours in hospitals, legal, or police settings.
o Assist survivors in understanding their medical care, treatment plans, and available resources.
o Collaborate with various medical institutions to provide training, resources, and system-wide change. Coordinate other staff who are providing outreach services and training to the medical community.
o Educate healthcare staff about identifying and responding to signs of domestic violence.
o Develop and implement protocols for screening and responding to domestic violence cases in clinical environments.
o Act as a liaison between medical staff, domestic violence service providers or other agencies and systems on behalf of the client.
o Connect clients with counseling, shelter, legal services, and other community resources.
o Facilitate the development of project oversight committees in various medical settings. Assist with “system advocacy” efforts as requested.
o Maintain accurate records of interactions with clients while ensuring confidentiality.
o Report incidents following legal and organizational policies.
o Conduct training sessions for medical staff on trauma-informed care practices.
o Represent Crisis Center North on local, regional, and/or statewide committees that represent the interests of victims of domestic violence and increase awareness of domestic violence resources.
o Contribute to organizational goals and objectives as a team member and attend all required staff meetings, training sessions, and provide reports to fellow staff regarding the program.
o Represent CCN on all funding and/or regional committees.
o Participate in PCADV Medical Advocacy Task Force Meetings or other related committees as needed.
o Recruit, train, and monitor volunteer medical advocates to expand the capacity of CCN’s Medical Advocacy Program and participate in the 48-hour training of all volunteers.
o Track and document service provisions and compile statistics and relevant data for timely submission to CCN and funding sources.
o Must serve on the hotline.
o May assume other duties as required.
KNOWLEDGE, SKILLS AND ABILITIES
o Capacity to work with diverse populations and in healthcare systems.
o Knowledge of trauma-informed care practices in domestic violence.
o Ability to maintain confidentiality and handle sensitive situations with empathy.
o Familiarity with local domestic violence resources and laws.
o Possess the ability to work independently and exercise sound judgement.
o Demonstrate a high level of professionalism
EDUCATION AND QUALIFICATIONS
o A background in social work, psychology, public health, or a related field is typically required.
o Certifications in domestic violence advocacy or crisis intervention may be beneficial.
o Experience in advocacy, social work, or healthcare is often preferred.
• Clearance Requirements
• Criminal Record Check
• PA Child Abuse History Clearance
• FBI Clearance
• Megan’s Law
HOURS
• 40 hours a week or as required
Interested candidates should submit their resumes to Jammie Koslof, Director of Programming, at [email protected].
Company Profile:
Crisis Center North is a 501(c)(3) non-profit counseling and resource center that provides services to victims of domestic violence and their loved ones in northern and western Allegheny County via counseling, therapy, case management, legal and medical advocacy, and economic empowerment services. In addition, the Center provides community trainings on topics related to intimate partner violence and teen dating violence, as well as prevention education programming to local schools.
Contact Information:
| Contact Name: Jammie Koslof | Type: Employer |
| Company: Crisis Center North | |
| Web Site: https://www.crisiscenternorth.org | |