Medical Administrative Assistant Job

We are looking for a highly motivated and organized Medical Administrative Assistant to join our team. The ideal candidate will assist in the daily operations of our clinic, support patient care, and ensure a smooth and efficient experience for our patients and staff.

Job Position: Medical Administrative Assistant
Working Location: 2425 Oak St, #220, Vancouver, BC V6H 3S7
Salary: $27.50-29.00 per hour
Working Hours: 40 hours per week
Job Type: Permanent, Full-time
Vacancy: one
Language at work: English

Key Responsibilities
• Book, confirm, and manage appointments.
• Assist new patients with paperwork, such as completing forms and documents, and interview them for case histories and other key information.
• Take new patients records, including taking digital impressions using the iTero Scan, intra and extra-oral clinical photos, setting up X-ray machines and positioning patients for x-rays.
• Deliver Start and Oral Hygiene instructions for new patients.
• Greet and welcome clients and ensure providing high-quality customer service.
• Process insurance claims in compliance with requirements.
• Prepare billings, maintain financial records, and assist clients in completing transactions.
• Open, maintain, and manage client’s files and records.
• Compile and format reports, and draft, edit, and proofread correspondence to patients.
• Establish or improve office procedures and administrative routines.
• Order supplies and maintain inventory.
• Train other staff in procedures and in use of software.

Benefits:
• Commuter benefits
• Company events
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Requirements
• At least a high school diploma. Higher education credential is preferred.
• At least one year of working experience in an administrative role within a healthcare or dental setting.
• Proficient in using office management software, with the ability to quickly learn new systems.
• Strong organizational and time-management skills, with the ability to prioritize tasks effectively.
• Excellent communication and customer service skills, with a commitment to providing a friendly and professional experience for patients and colleagues.
• Detail-oriented with a proactive approach to problem-solving and improving office efficiency.

How to Apply
If you're ready to kick-start your career in orthodontics and become part of a supportive team dedicated to excellence, we want to hear from you! Please submit your resume and a cover letter detailing why you're passionate about joining our team and how your skills and experiences align with the role to [email protected]. We look forward to reviewing your application and welcoming you to the Orthologie family.

Join our dynamic team at Orthologie Orthodontics, where we're dedicated to creating beautiful smiles and providing exceptional orthodontic care to our community. We specialize in providing braces and Invisalign treatment. We are a two location orthodontic office that prides itself on a culture of learning, growth, and excellence. We're seeking passionate individuals who are eager to embark on a rewarding career journey in orthodontics. More details can be found on our website: https://www.orthologie.com