Medical Administrative Assistant Job

As an Office Administrator at Shirvani Dentistry Professional Corporation, your responsibilities will include:
- Booking patient appointments, checking patients in, and ensuring all personal and medical information is
accurate and current.
- Managing appointment scheduling, confirmations, rescheduling, and maintaining organized patient records
within the practice management system.
- Verifying dental insurance coverage, eligibility, and benefits prior to treatment; obtaining necessary preauthorizations;
preparing, submitting, and tracking electronic and paper insurance claims.
- Reviewing Explanation of Benefits (EOBs), reconciling them with patient accounts, and handling resubmissions,
appeals, and corrections for denied or delayed claims.
- Calculating and collecting co-pays, deductibles, and out-of-pocket expenses; providing clear treatment cost
estimates; posting payments accurately to patient accounts.
- Addressing billing inquiries, resolving discrepancies, and serving as a communication link between patients,
insurance providers, and clinical staff.
- Managing phone and email inquiries; ordering office supplies; preparing daily financial reports.
- Ensuring compliance with HIPAA regulations to maintain patient confidentiality.

- Proficiency in dental software (e.g., ABELDENT), insurance pre-authorizations, claim submissions, and Microsoft Office Suite.
- Experience in insurance verification, claims processing, and payment reconciliation.
- Strong appointment scheduling and patient coordination skills.
- Knowledge of dental terminology, HIPAA compliance standards, and confidentiality protocols.
- Excellent communication skills with a focus on customer service and conflict resolution.

Health/Dental Benefits, Paid Holidays, Vacations, and Sick Leave