Manager, Customer Strategy & Planning Job

-Drive visibility to plan accuracy and help identify issues within the process so that we improve over time. Help teams understand the importance of plan accuracy
-Cascade outcomes and key metrics to org based on overall unit KPIs, metrics (e.g., category specific metrics)
-Ensure that organization is aware of best-practices and tools and ensure that sales support functions are connecting appropriately
-Provide scorecarding updates on planning errors and AMPs compliance. Develop content and reinforce with the field.
-Work with trade marketing to understand key compliance gaps and how we can support their initiatives in the planning process.
-Support Internal Planning Reporting/Meeting Process
-Build and maintain relationships with key cross-functional partners to drive processes and influence change.
-Set and communicate clear objectives for the broader planning team and individual team members
-Develop tools to maintain an accurate and dynamic consolidation process for reporting that support the content of the planning meetings.
-Develop the decks that are utilized for the meeting(s) such that they support the broader global planning process in a consistent manner.
-Identify and determine ways to provide the right balance between making the process more efficient/effective such that the right information is being provided
-Develop scorecarding to determine if we are delivering on the metrics that were outlined by the Divisions (TDP targets, Merchandising, etc.)
-Support the overall planning process by driving consistency in processes/templates. Identify opportunities to improve the overall process through new tools/templates/meetings.
-Support Key Business Objectives
-Understand customer business needs and build short and long-term strategies that support those customer goals while achieving company sales targets and financial expectations.
-Detect needs that will develop as the result of broader business decisions (i.e. National List Price increases, various corporate initiatives).
-Develop agendas and lead corporate customer strategy and planning calls (2X per month). 1-2 times annually coordinate in-person customer planning meetings

Founded in 2002, B & L Steel Company Inc. is the member of The United States Steel Producers Association (USPA) and the Ontario Sheet Metal Contractors Association. Since 2005, the company has been awarded as a US top 500 manufacturing enterprises and top 100 enterprises in North Carolina in successive years.