Manager - Customer Experience Management (CXM) Job
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Employer: Tredence Inc.
SpiderID: 13913366
Location: San Jose, California
Posted: 12/23/2024
Wage: $216,590
Priority Review Date: 1/22/2025
Job Code / NOC / SOC: D01505-01
Category: Management
Job Description:
Company: Tredence Inc.
Position Title: Manager - Customer Experience Management (CXM)
Location: 1900 Camden Ave., Suite 66, San Jose, CA 95124
Position Responsibilities: Build, develop, and lead Customer Experience Management team. Build and implement customer data platforms, analytical data layers for large retailers. Provide strategic thought leadership to achieve its vision of connecting data across systems and unlocking value of customer data and always putting customers first. Understand entire Mar-tech Stack and how data flows across systems, for enabling end-to-end rich experience for customers. Review data flowing across source systems and develop approaches and points of views on creating a connected and aggregated view. Collaborate with product, engineering, and data science across time zones teams to design scalable productized solutions. Mentor and manage large teams and bring innovative approaches to unlock the value of customer data.
Position Requirements: Master’s degree (or foreign equivalent) in Business Analytics, or related field, PLUS two (2) years of experience in the job offered or a related position. Experience must include demonstrable knowledge of: Python; SQL; Hive; Tableau; Statistics; Regression; Decision Trees; Random Forest; Clustering, and; Customer Profiling and Segmentation. Required knowledge may be gained prior to or concurrently with Master’s degree. Travel to unanticipated client locations throughout the U.S. approximately 30%, as required. May telecommute from any location within the U.S.
To apply, please email resume to [email protected]. Reference job code D01505-01. Salary $216,590
Position Title: Manager - Customer Experience Management (CXM)
Location: 1900 Camden Ave., Suite 66, San Jose, CA 95124
Position Responsibilities: Build, develop, and lead Customer Experience Management team. Build and implement customer data platforms, analytical data layers for large retailers. Provide strategic thought leadership to achieve its vision of connecting data across systems and unlocking value of customer data and always putting customers first. Understand entire Mar-tech Stack and how data flows across systems, for enabling end-to-end rich experience for customers. Review data flowing across source systems and develop approaches and points of views on creating a connected and aggregated view. Collaborate with product, engineering, and data science across time zones teams to design scalable productized solutions. Mentor and manage large teams and bring innovative approaches to unlock the value of customer data.
Position Requirements: Master’s degree (or foreign equivalent) in Business Analytics, or related field, PLUS two (2) years of experience in the job offered or a related position. Experience must include demonstrable knowledge of: Python; SQL; Hive; Tableau; Statistics; Regression; Decision Trees; Random Forest; Clustering, and; Customer Profiling and Segmentation. Required knowledge may be gained prior to or concurrently with Master’s degree. Travel to unanticipated client locations throughout the U.S. approximately 30%, as required. May telecommute from any location within the U.S.
To apply, please email resume to [email protected]. Reference job code D01505-01. Salary $216,590
Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Experience: 2
Education: Masters
Travel:
Vacation:
Contact Information:
| Contact Name: Tredence Inc. | Type: |
| Company: |