Machine Tools Field Services (CNC Machine Repair) Job

Next Industries is currently seeking Machine Tools Field Services (CNC Machine Repair) Technicians in Michigan and Indiana.

It’s not just what we do, it’s who does it. Our people are our most valuable resource. Their passion for innovation, optimization, and solutions – along with technical knowledge and customer centric attitude – has allowed us to create lasting relationships with our partners. With an ever-growing geographic footprint and customer base, there are plenty of opportunities to join our team.

Job Description
Responsible for day-to-day field services including but not limited to troubleshooting & repair, installations, predictive & preventive maintenance, etc.

Field Service Engineer Essential Duties:
• Perform field service, installations or PMs as required.
• Troubleshooting & repair of all makes & models of Machine Tools
• Resolve customer issues and provide sales support.
• Represent NEXT INDUSTRIES, professionally and ethically at all times, with all actions in line with business expectations.
• Take ownership of all service cases, projects, etc., and maintain all customer records and technical documentation.

Accountability:
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are types of the knowledge, skill, and/or ability required. Potential candidates must be able to successfully complete service calls and excel beyond that of our competitors. The Applicant must be able to manage customer relationships coupled with improved satisfaction, and willing to be measured by such. Additionally, this individual must be organized, motivated and a self-starter.

Knowledge, Skills, and Abilities:
A CNC technical background is required with a proven track record of no less than 5 years in machine repair desired. The ideal candidate would also have a working knowledge of Fanuc and Mitsubishi controls &/or Siemens & Heidenhain. Prior experience on the following machine tools and disciplines are a plus:
Hyundai Wia & Kitamura Machine Tool, Mechanics, Ball-Bar Testing, 4th/5th Axis integrations
• Ladder Logic, Way Scraping, Probe Installations, Peripheral Installations, Preventative Maintenance
• Relay Logic, Control Retrofitting, Automation, Siemens Step 7, RS Logic, Laser
Hyundai Wia, Kitamura, Okuma, MAG, OKK, DMG/MORI, Heller, Hardinge, Makino, Mazak, Niiagata, FpT
• EDM’s Enshu, Fidia, Grob, TOS, Yasda, Brother, Mitsubishi, Fanuc, Matsuura, Etc.

General Requirements:
• Applicant should have a basic understanding in the use of Microsoft Office, Adobe Acrobat, Outlook, and the Internet.
• Must have & maintain a valid driver’s license.
• Standard work week is based off 40 hours with overtime available with Manager’s approval. Some overnight travel may be required.

Health/Dental Benefits, Retirement Benefits, Paid Holidays, Vacations, and Sick Leave, Life and/or Disability Insurance, Casual Dress, Other Benefits

We are manufacturing, technical, and engineering experts, driven to streamline and provide visibility to the supply chain. For three generations, we have worked relentlessly to understand each customer's evolving needs with the aim of reducing costs, mitigating downtime, and reallocating resources to core priorities. We draw on the depth and breadth of our cutting tool, metalworking, machine tool, and MRO inventory – augmented by inventory management and service platforms – to maximize operations.