Loss Mitigation Administrator Job

Be part of the team that protects UNFCU’s assets by helping to minimize losses at all stages of delinquency and helps to prevent delinquency by negotiating future payment arrangements and credit line availability with separating members. You will get to practice service excellence by providing critical daily and monthly reports and through consistent communication with stakeholders.

This position is expected to be hybrid.

NYC Salary Range - $64,770 - $70,000 annually; compensation is commensurate to geographic location.

• Process administrative transactions related to loan payment relief, bankruptcy notifications, deceased members, disability insurance claims, negative share account management, charged-off accounts, credit bureau reporting, and other duties as needed.
• Liaise with UNFCU attorneys regarding bankruptcy filings
• Reviews, logs, and responds to all UN Payroll Clearance requests and monitors payroll allocations; ensures notifications are generated and emailed to all separating members indebted to UNFCU; negotiates future payment arrangements and credit line availability with separating members; monitors accounts and UNFCU general ledger for final entitlements
• Utilizes online collection system to document communications; removes limits and places blocks on accounts; ensures notices are generated and mailed as scheduled; monitors and performs monthly recovery of written-off loans
• Prepares monthly summary reports; prepares and maintains Bankruptcy, Recovery and Separations Reports, and provides monthly reports to Accounting Department

• High school diploma and 3 years of experience focused on the control and prevention of delinquency in a financial services environment with administrative responsibilities
• Working knowledge of collection procedures, the bankruptcy code and all applicable regulations
• Strong Microsoft Office skills, especially Excel
• Ability to organize work and set priorities
• Sound problem solving and good judgment in decision-making
• Strong written and verbal communication skills