Loan Servicing Investor Reporting Specialist Job

This position is hybrid:

NYC Salary Range - $57,280 - $67,000 annually; compensation is commensurate to geographic location.

The Loan Servicing Investor Reporting Specialist is responsible for daily reporting and reconciling of custodial accounts and remittances to various investors for loans sold participations, securitized or on an individual basis. Reports to Loan Servicing Operations Supervisor.

• Reviews purchase advices to determine loans sold to investors (FannieMae, FHLMC, FHLB and other financial institutions).
• Migrate the loans to the appropriate investor account setup in DNA.
• Review the investor trial to determine loans were successfully transferred.
• Report new loans and activity to investors within the appropriate timeframe.
• Transit principal and interest payments to Freddie Mac by the 17^th of every month.
• Report daily remittances to investors for actual/actual accounts.
• Send monthly reconciliation reports to investors.
• Balances investor custodial and general ledger accounts with Accounting.
• Ensures the investor P&I and T&I accounts reconcile to investor records.
• Reconcile P&I reports for investor’s reports in the appropriate timeframe.
• Reconcile all shortage/surplus reports received within 24 hours.
• Report differences to management from shortage/surplus reports with reconciling items.
• Work with Asset Recovery to report delinquent loans and loans in forbearance.
• Responsible for funding and onboarding new purchase and sales of new and seasoned loans to and from other investors. (Ex. NYU)
• Responsible for the delivery, reconciliation and remittance of all loan participations.
• Responsible for creating new organizations in DNA, investors, tax and insurance payees.
• Responsible for selling servicing released loans, ensuring balances are transferred in accordance with purchase advices.
• Maintains confidentiality of member information at all times
• Meet established standards and guidelines with regard to compliance, job knowledge, quality attendance and punctuality, efficiency, initiative, member service and overall performance.
• Develop and change policies and procedures as necessary.
• Exhibit professionalism, empathy, and courtesy in all interactions with UNFCU members and colleagues.
• All additional responsibilities as assigned by management.

• Bachelor’s degree, or equivalent experience, plus 5 years of related work experience in loan servicing or in work that provided a working knowledge of mortgage loan products.
• Must have a good working knowledge of servicing guidelines and regulatory requirements established under RESPA and implemented through CFPB.
• Must have some knowledge of investor guidelines for government sponsored loans or GSE’s. Must have general knowledge of federal, state, county or city, investor, insurer, and internal laws, policies and procedures with regard to mortgage and consumer loan servicing.
• Subject Matter Expert with extensive knowledge of Loan Servicing systems.
• Familiarity with loan related documents such as Note, Mortgage/Deed of Trust, Riders, PMI and Flood certificates, and Closing Disclosures/TRID
• Strong Microsoft Office skills; experience with Fiserv DNA and CCE is a plus