Lead Water Mitigation Technician Job

Make a Difference When It Matters Most
SERVPRO of North & Southwest Oklahoma City is seeking an experienced Lead Water Mitigation Technician to join our growing team. If you thrive in a fast-paced environment, enjoy helping people during difficult situations, and have a passion for restoration work, we want to hear from you.
As a Lead Water Mitigation Technician, you will be responsible for responding to emergency water losses, leading crews in the field, documenting losses, and ensuring projects are completed according to industry standards. This is an excellent opportunity for someone looking to build a long-term career with an industry leader in restoration and reconstruction.

About SERVPRO
SERVPRO is the nation's leading provider of water damage restoration, fire damage restoration, mold remediation, storm recovery, and reconstruction services. Our team helps homeowners and businesses recover from unexpected property disasters with professionalism, urgency, and compassion.
Our mission is simple:
"Like it never even happened."

Position Summary
The Lead Water Mitigation Technician is responsible for managing emergency response services, leading mitigation crews, performing water extraction and structural drying, documenting losses, communicating with customers, and ensuring projects meet SERVPRO and IICRC standards.
This role requires leadership, attention to detail, and the ability to make sound decisions in the field.
Responsibilities
• Respond to emergency water damage losses and other restoration emergencies
• Lead and supervise mitigation technicians on assigned projects
• Perform water extraction, demolition, and structural drying services
• Set up and monitor drying equipment including air movers, dehumidifiers, and specialty drying systems
• Conduct moisture mapping and daily moisture monitoring
• Complete detailed documentation, photos, sketches, and notes
• Communicate professionally with customers, adjusters, and management
• Ensure all work is completed in accordance with IICRC standards and SERVPRO procedures
• Maintain inventory, equipment, and company vehicles
• Identify opportunities for additional services including contents, cleaning, and reconstruction
• Participate in the on-call emergency rotation schedule

Qualifications
• Minimum 2 years of water mitigation experience preferred
• IICRC Water Restoration Technician (WRT) certification preferred
• Additional IICRC certifications a plus (ASD, AMRT, FSRT, etc.)
• Experience using moisture meters, thermal imaging cameras, and drying equipment
• Ability to read and understand drying reports and job documentation
• Experience leading crews and managing job sites
• Valid driver's license with an acceptable driving record
• Ability to lift 50+ pounds and work in physically demanding environments
• Comfortable working after-hours, weekends, and emergency call-outs

What We're Looking For
• Strong leadership and accountability
• Positive attitude and team-first mentality
• Professional appearance and communication skills
• Sense of urgency and attention to detail
• Ability to solve problems independently in the field
• Commitment to customer satisfaction and quality workmanship

Compensation & Benefits
• Competitive hourly pay based on experience
• Overtime opportunities
• Performance incentives and advancement opportunities
• Paid training and certification assistance
• Company-provided equipment and technology
• Career growth within a rapidly expanding SERVPRO organization

Why Join SERVPRO of North & Southwest Oklahoma City?
We're building a team of restoration professionals who take pride in helping customers during some of the most challenging moments of their lives. You'll work alongside experienced leaders, receive ongoing training, and can grow your career with one of the most recognized names in the restoration industry.

If you're ready to lead, grow, and make an impact every day, apply now and become part of the SERVPRO team.