Laundry service manager Job

-Oversee the daily operations of self-service laundry facilities, ensuring smooth and efficient service for customers.
-Develop and implement operational procedures to maintain high standards of cleanliness, safety, and equipment functionality.
-Manage budgeting and inventory, ensuring adequate supply of detergents, maintenance parts, and other necessary items.
-Address customer inquiries and concerns, resolving service issues promptly to maintain customer satisfaction.
-Supervise and coordinate equipment maintenance and repairs, ensuring all machines are in optimal working condition.
-Hire, train, and oversee staff responsible for facility upkeep and customer assistance.
-Travel regularly between all three laundry locations to ensure consistent operations and quality standards.
-Supervise the Wash & Fold Drop-Off Service, including receiving laundry, communicating pricing, sorting, operating machines, and maintaining proper washing/drying methods.
-Ensure high-quality folding, packaging, and storage of completed laundry orders for timely and accurate customer pick-up.

-1-2 years of experience.
-Completion of High School.
-Strong problem-solving and customer service skills.
-Ability to handle operational issues in a fast-paced environment.
-Basic knowledge of laundry equipment troubleshooting and repairs.
-Flexible availability, including evenings, weekends and on call.
-Physical stamina to stand for long durations, walk up and down stairs with heavy loads (up to 25lbs).

We are a 24 Hour Coin Laundry with three locations in the GTA and we pride ourselves on providing our customers with a great Laundry experience by offering clean facilities, reliable and quality washers & dryers and the convenience of being open 24/7 – even on holidays!