IT Support Technician Job
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Employer: TecQify Solutions Inc
SpiderID: 14197341
Location: Chilliwack, British Columbia
Posted: 6/19/2026
Wage: $25/Hour
Priority Review Date: 7/19/2026
Job Code / NOC / SOC:
Category: Information Technology
Job Description:
About the role
We're looking for a motivated and detail-oriented IT Support Technician to join our growing technology team. In this role, you'll be the first point of contact for employees experiencing technical issues — helping them get back up and running quickly and professionally.
This is an excellent opportunity to build a strong foundation in IT while gaining hands-on experience with real enterprise systems. You'll receive mentorship from senior IT staff and have a clear path to grow into specialized roles in networking, cybersecurity, or systems administration.
What you'll do
Respond to and resolve help desk tickets via phone, email, and in-person support
Diagnose and troubleshoot hardware, software, and network issues for end users
Set up, configure, and maintain desktops, laptops, printers, and peripherals
Manage user accounts and access permissions in Active Directory and Microsoft 365
Document support tickets, resolutions, and IT procedures accurately
Escalate complex issues to Tier 2 or senior IT staff when needed
Assist with onboarding new employees (equipment setup, account provisioning)
Perform routine system maintenance, updates, and backups.
Required qualifications
High school diploma or equivalent (post-secondary in IT is a plus)
Basic understanding of Windows OS and Microsoft 365
Strong communication and customer service skills
Ability to prioritize and handle multiple requests at once
Eagerness to learn and adapt in a fast-paced environment
Nice to have
CompTIA A+ or Google IT Support Certificate
Familiarity with ticketing systems (Jira, ServiceNow, Zendesk)
Basic networking knowledge (TCP/IP, DNS, DHCP)
Experience with Active Directory or Azure AD
Any IT internship or volunteer tech support experience
How to Apply
Email your resume at [email protected]
We're looking for a motivated and detail-oriented IT Support Technician to join our growing technology team. In this role, you'll be the first point of contact for employees experiencing technical issues — helping them get back up and running quickly and professionally.
This is an excellent opportunity to build a strong foundation in IT while gaining hands-on experience with real enterprise systems. You'll receive mentorship from senior IT staff and have a clear path to grow into specialized roles in networking, cybersecurity, or systems administration.
What you'll do
Respond to and resolve help desk tickets via phone, email, and in-person support
Diagnose and troubleshoot hardware, software, and network issues for end users
Set up, configure, and maintain desktops, laptops, printers, and peripherals
Manage user accounts and access permissions in Active Directory and Microsoft 365
Document support tickets, resolutions, and IT procedures accurately
Escalate complex issues to Tier 2 or senior IT staff when needed
Assist with onboarding new employees (equipment setup, account provisioning)
Perform routine system maintenance, updates, and backups.
Required qualifications
High school diploma or equivalent (post-secondary in IT is a plus)
Basic understanding of Windows OS and Microsoft 365
Strong communication and customer service skills
Ability to prioritize and handle multiple requests at once
Eagerness to learn and adapt in a fast-paced environment
Nice to have
CompTIA A+ or Google IT Support Certificate
Familiarity with ticketing systems (Jira, ServiceNow, Zendesk)
Basic networking knowledge (TCP/IP, DNS, DHCP)
Experience with Active Directory or Azure AD
Any IT internship or volunteer tech support experience
How to Apply
Email your resume at [email protected]
Contact Information:
| Contact Name: Dilman Nandu | Type: Employer |
| Company: Tecqify |