Information technology (IT) support technician Job

Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations
Provide customer service
Manage incidents

Languages
English

Education
Bachelor's degree
or equivalent experience

Experience
1 year to less than 2 years

Vacancies: 1

Greensaving is striving to be the only company you will ever need for any service, repair or upgrade you need for your home. We have put together a great team of individuals with various experiences and skill sets. Next time, whether you need service for your furnace, upgrade to your roof, or repair for your air conditioner, give us a call. We will handle the rest for you. Greensaving Home Services has been in business for over seven years already and continues to be one of the fastest growing home improvement companies in Canada. Greensaving has built a solid reputation for their exceptional sales and service. We are committed to delivering quality products and solutions to our customers, followed by an accurate billing enrollment, a knowledgeable customer service support, and a prompt and professional response throughout the process.