information technology (IT) support technician Job

Give access to computer networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations

Android
Mainframe
iOS
MAC
Unix
Device drivers
Enterprise Applications Integration (EAI)
Communication software
Project management software
Programming software
Database software
Computer-aided design (CAD)
Python
Quick Books
SAP (FI/CO / HR / MM / OT SD)
.NET
C++
Data analysis software
JavaScript
Oracle
SharePoint
TCP/IP
PHP