Information Analysis and Customer Relations Specialist Job

Employer: Fast Approach Inc.
Fast Approach Inc. is looking for a suitable individual for its Markham, Ontario location. The details are
as follows:
Job title: Information Analysis and Customer Relations Specialist
NOC: 21222
Number of Positions: 1
Work Location: Markham, Ontario
Language: English
Work Hours: 30 hours per week
Wages: CAD 75,000 to 90,000 per year
Duration of Job: Full time, Permanent

Job Responsibilities
• Adapt to a fast-paced work environment, manage work pressure, and meet tight deadlines while maintaining attention to detail.
• Effectively communicate with various departments and stakeholders across global regions, ensuring seamless collaboration.
• Manage and analyze information systems, utilizing analytical methods to support decision-making processes.
• Build and maintain strong relationships with clients, particularly in mainland China, to enhance customer satisfaction and business growth.
• Apply parallel computing skills to analyze, design, and implement parallel algorithms for real-time bidding in demand-side platforms (DSPs).
• Work closely with cross-functional teams to optimize customer service initiatives, aligning with overall business objectives.
• Prepare and present detailed reports based on data analysis and customer insights for senior management.
• Provide actionable insights and recommendations to improve services and drive operational efficiency.

Job Requirements
Work Conditions and Physical Capabilities:
• Able to thrive in a fast-paced working environment, manage pressure, meet tight deadlines, and maintain strong attention to detail.
• Strong interpersonal skills, with the ability to communicate effectively with various departments and stakeholders across global regions.
• Experience in information systems or related fields, with a focus on data management and analysis.
• Proficiency in parallel computing, including the ability to analyze, design, and implement parallel algorithms for real-time bidding on demand-side platforms (DSPs).
• Preference for candidates with established client resources in mainland China.

Educational Requirements
• Master's degree or higher.

Language Proficiency
• Proficient in both English and Chinese (spoken and written).

Other
• Position is open to individuals from diverse backgrounds, including veterans, visible minorities, persons with disabilities, indigenous people, newcomers to the country, and seniors.

Fast Approach provides a unique demand-side platform (DSP) dedicated to helping North American brands explore opportunities in the Chinese market. With proven results, our DSP is designed to get you the best prices and best placements for your brand. We will help you kickstart digital campaigns on Chinese social media platforms such as Weibo, WeChat, iQIYI, and Youku. At the same time, Fast Approach helps Chinese companies serve ads to North American consumers on Google, Facebook, and Instagram.