In-Person Sales Representative Job

Looking for In-Person Sales Representative
Company: Thread Your Logo (Screenprinting & Embroidery Services)
Location: Columbia, Maryland
Type: Full-Time or Part-Time

Overview
Thread Your Logo is a growing screenprinting and embroidery business serving customers nationwide. We’re looking for a motivated, customer-focused Sales Representative to drive in-person sales, build lasting client relationships, and expand our base of repeat and high-volume buyers. This role is primarily sales-focused, with light support for order coordination and customer follow-up.

Key Responsibilities
- In-Person Sales & Closing (50%): Greet walk-in customers, present product options, explain pricing and timelines, overcome objections, and close sales. Prioritize high-value, ongoing orders from businesses, schools, teams, and repeat customers.
- Lead Generation & Referrals (15%): Proactively ask satisfied customers for referrals and introductions to decision-makers at other organizations. Follow up on leads to convert them into repeat business.
- Account Development (15%): Identify and pursue opportunities with local businesses, schools, sports leagues, churches, and event organizers for recurring screenprinting and embroidery orders.
- Order Coordination & CRM Use (10%): Accurately enter orders and customer information into the CRM, prepare quotes and invoices, and coordinate order details with production to ensure smooth fulfillment.
- Customer Relationship Management (5%): Maintain regular contact with key accounts, provide updates on orders, and identify opportunities for additional sales.
- Light Production Support (3%): Assist with basic order prep, sample organization, and quality checks as needed to support sales and customer satisfaction.
- Other duties as needed.

Qualifications
- 1+ years of sales experience preferred; retail, B2B, or custom merchandise experience is a plus.
- Strong interpersonal and communication skills; confident in face-to-face selling.
- Self-motivated, goal-oriented, and comfortable working in a fast-paced environment.
- Basic computer skills for email, CRM entry, and order tracking.
- Interest in or familiarity with screenprinting, embroidery, or custom apparel is helpful but not required (training provided).
- Professional appearance and reliable attendance.

What We Offer
- Competitive base pay plus sales commissions.
- Training on products, pricing, and sales techniques.
- Opportunities for advancement in a sales-driven environment.

Thread Your Logo is an equal opportunity employer.

Email resume to [email protected] or call 410-630-4779

Thread Your Logo is a full service embroidery and screen printing company with access to the latest apparel and decorating trends in all the hottest colors and styles. Whether you need apparel for corporate uniforms, brand launch or social awareness with our expertise is at your disposal. We take pride in every garment that goes through our facility whether it is screen printing. In addition to traditional screen printing or specialty inks, we offer a variety of alternative processes such as; high density inks, glitter, foil, puff, and many more.