HVAC Service Manager Job

RESPONSIBILITIES
Deploy all personnel, resources, and discipline necessary to lead the team to achieve budgeted revenue and profits, goals, and objectives.
Lead and facilitate daily training meetings.
Train your team daily to execute and plan to ensure daily goals of lead generation, lead conversion, and client fulfillment are met.
Train and manage a team to meet established KPIs (Key Performance Indicators)
Understand budgeting and interpret financial statements.
Interview and make hiring decisions to add great technicians to the team.
Manage all subcontractors hired.
Review client concerns, keeping the GM up to date on progress, and ensure that they are brought to a successful conclusion.
Review all invoices and inventory used on each job from the prior day.
Coach HVAC technicians via the phone on every service call.
Speak with and work with customers to ensure their service needs are met.
Assist dispatch to ensure proper call assignment.
Ensure that invoices, monies, contracts, and vendor invoices are collected daily, checked, and distributed through the proper channels.
Ensure all employees operate professionally, keeping property, plant, equipment, and themselves clean and presentable.
Review all prior day's service calls.
Fill out the necessary components of daily reports.
Ride along and coach technicians on meeting clients' needs while following business processes as needed.

QUALIFICATIONS
2+ years of Management Experience
2+ years HVAC Preferred
Must be able to pass a background check, drug screening, and have a valid driver's license with an acceptable driving record
Follow our tobacco policy

Experience
Management: 1 year (Preferred)
HVAC: 1 year (Preferred)

Ability to Relocate
Melbourne, FL 32934: Relocate before starting work (Required)
Key Skills
#2+ years of Management Experience #2+ years HVAC Preferred #valid driver's license

Other Benefits