Human Resources Administrator Job

1. Employee Lifecycle Administration
o Manage the end-to-end onboarding process for new hires, including communications, shift confirmations, onboarding checklists, and orientation schedules.
o Ensure accurate collection and verification of all required documentation, such as identification, certifications, and other employment forms.
o Process all employment lifecycle changes, including shift change requests, employee name/address/SIN updates, exit requests, and Record of Employment (ROE) requests.
o Administer approved leave and return-to-work processes.
o Serve as a primary point of contact for new hires, addressing onboarding-related inquiries.

2. Clearance & Compliance Management
o Coordinate and monitor the HUB and SRAT clearance processes, ensuring all information is submitted, verified, and compliant.
o Liaise with program managers and stakeholders to resolve discrepancies, address questions, and prevent delays.
o Conduct and record reference checks as part of the clearance and recruitment process.
o Maintain accurate and up-to-date records of all clearance statuses, escalating issues as needed.
o Perform monthly audits of HR trackers to ensure compliance with company policies and legal requirements.
o Maintain personnel records, union deduction slips, and work permit records, providing timely updates on expirations.

3. Recruitment Support
o Support full-cycle recruitment activities, including pre-screening candidates and assisting with interviews as required.
o Create offer letters for new employees in collaboration with managers and the HR Director.
o Collaborate with hiring managers to align onboarding timelines and expectations with organizational values.

4. HR Reporting, Systems and Process Improvements
o Generate reports on HR metrics such as onboarding effectiveness, clearance timelines, and process efficiency.
o Administer employment verification and income verification letter requests.
o Identify areas for improvement in HR processes, recommending and implementing solutions to enhance efficiency and the employee experience.
o Maintain proficiency with database management programs or HRIS systems.

5. Employee Engagement & Communication
o Coordinate employee recognition, incentive programs, and staff appreciation events to promote engagement and morale.
o Assist with the execution of engagement surveys and analyze results to identify trends and areas for improvement.
o Communicate HR policies, procedures, and standards to employees and other stakeholders as requested.
o Support HR projects, including updates to websites, social media platforms, and newsletters.

6. General Administrative Support:
o Provide administrative support and backup for the front desk as needed.
o Participate in and record minutes for staff meetings and multi-disciplinary team meetings.
o Contribute to the Health and Safety program, including record keeping, and participate in OH&S drills and inspections as required.
o Perform other related duties as required to support organizational objectives.

Hours: 40 hours per week

Specific experience and skills are required in:

o Technical Proficiency: Advanced skills in Microsoft Office Suite (Outlook, Teams, Word, Excel, PowerPoint) and hands-on experience with HRIS or database management systems.
o HR Knowledge: Practical experience managing the complete employment lifecycle. Familiarity with HR best practices, labour laws, collective agreements, and BC employment regulations is preferred.
o Communication & Interpersonal Skills: Excellent verbal and written communication skills, with a demonstrated ability to interact effectively and diplomatically with a diverse group of people at all organizational levels.
o Organizational Skills: Superior attention to detail, organizational, and time-management skills, with a proven ability to multitask, meet intensive deadlines, and follow through on assignments in a fast-paced environment.
o Professional Qualities: A high degree of professionalism, integrity, and the ability to maintain strict confidentiality. Collaborative team player with a positive manner and strong relationship-building skills.

Language Requirements: English

Health/Dental Benefits, Retirement Benefits, Paid Holidays, Vacations, and Sick Leave, Other Benefits

Pacific Coast Community Resources has been providing personalized services to people with disabilities since 1987. We offer a wide range of dynamic and comprehensive programs and are committed to person-centered supports and advocacy that enhances people’s lives.