HR Assistant Job

Job Description
Primary Job Duties & Responsibilities
o Understands and applies concepts of HR policies, practices, and technology to effectively provide guidance and resolutions to internal and external customers.
o Responsible for routine data entry and case support.
o Handles various customer transactions to ensure timely and accurate results (i.e. paycheck, benefits, and HR data).
o Researches, analyzes and resolves issues utilizing various HR technologies and internal reference materials.
o Tracks all inquiries and escalates to other areas across HR to provide resolution as needed.
o Maintains accurate documentation of all questions/concerns from internal and external customers.
o Understands and follows all policies and procedures.

Minimum Qualifications
o High school degree or equivalent required.
Licensing or Certificates
o Bachelor’s Degree in Human Resources or related preferred.
o 1 year of HR or equivalent customer service experience preferred.
Job Specific Technical Skills & Competencies
o Experience with Workday preferred.
o Experience with Microsoft Word, Excel, PowerPoint, and Outlook preferred.
o Customer service oriented, verbal and written communication skills, results driven, excellent organization, and prioritization skills.

Thanks & Regards
Md Wahajuddin
Encore Consulting Services, Inc
1701 E. Woodfield Road, Suite #910, Schaumburg, IL - 60173
Ext: 847-222-0244 X 407
Email: [email protected] | http://www.encore-c.com

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