Hotel Front Office Manager Job

Responsibilities:

Develop and implement policies and procedures for daily operations
Recruit and hire staff
Supervise staff
Conduct performance reviews
Negotiate with suppliers for the provision of materials and supplies
Conduct training sessions
Perform front desk duties
Implement marketing activities
Arrange for and oversee maintenance activities
Enforce policies and procedures
Address customers' complaints or concerns
Assist clients/guests with special needs
Establish work schedules
Manage events
Organize and maintain inventory
Maintain accurate records
Assist clients with check-in procedures for accommodation and/or transportation
Oversee and co-ordinate office administrative procedures

Supervision:
5-10 people

Experience and specialization:

Computer and technology knowledge
MS Word
MS Excel
MS Office
MS Outlook
MS PowerPoint

Additional information
Work conditions and physical capabilities:

Fast-paced environment
Work under pressure
Tight deadlines
Attention to detail
Large workload
Personal suitability
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Team player

To be considered for this job, please email your resume and cover letter at the following email:
[email protected]

Hotel. At Hampton, we consistently go extra mile to deliver the exceptional stay for our customers. Designed for both comfort and luxury. Our motto is to provide seamless and best in class experience.