Hotel Front Desk Supervisor Job

We currently have an exciting opportunity for you to bring your skills, knowledge, and expertise as a dedicated Hotel Front Desk Supervisor. Come and join us.

Your duties and responsibilities will include the following:
• Coordinate activities with housekeeping, maintenance and reservations to ensure rooms are ready and guest needs are met.
• Establish shift schedules and front-desk procedures for check-in/check-out, cash handling and incident reporting.
• Assign daily duties to front-desk staff, monitor performance and ensure tasks are completed to company standards.
• Recruit and train front-desk employees in job duties, safety procedures and company policies, and provide ongoing coaching.
• Prepare and submit routine operational reports such as occupancy, daily takings, incident logs and maintenance requests.
• Resolve escalated guest complaints, provide technical guidance to staff and recommend process improvements to boost productivity and service quality.
• Assist guests with special needs, group arrivals and other special requests to ensure a positive guest experience.
• Monitor front-desk supplies, place orders as needed and maintain inventory to support daily operations.

Requirements:
• Completion of Secondary school
• At least 1 year related working experience
• Possesses and able to carry out work with the following characteristics:
Accurate, Dependability, Organized, Team player

Work Location: 512 King Edward St, Davidson, Saskatchewan S0G 1A0

Send your resume to:
[email protected]
**Only qualified candidates may be contacted.