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Hotel Front Desk Clerk Job

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Employer: Major Rai
SpiderID: 13741203
Location: Port Alberni, British Columbia
Posted: 5/7/2024
Wage:
Priority Review Date: 8/5/2024
Job Code / NOC / SOC:
Category: Hotel/Motel/Hospitality/Tourism
Job Description:
Description

A-1 Alberni Inn in Port Alberni is looking for Permanent, Full-time Front Desk Clerk

Location: 3805 Redford St, Port Alberni, BC V9Y 3S2

Positions Available: 1 (ONE)

Anticipated Start date: As soon as possible.

Compensation: $18.00 per hour

Work hours: 40 hours/week.

Terms: Permanent Full-Time

Language of Work: English

Job duties and Responsibilities:

Oversee the availability of vacancies, reservations, and room assignments.
Greet and register guests upon their arrival, allocating rooms as required.
Handle inquiries regarding hotel services and registration via written correspondence, telephone, or face-to-face communication.
Provide details about local facilities and effectively manage guest complaints.
Maintain precision by compiling and verifying daily records, guest accounts, receipts, and vouchers, employing both computerized and manual methods.
Provide departing guests with detailed statements of charges and facilitate payment processing.
Skills and Education:

6 months to a year of customer service / cashier experience in a fast paced environment.

On the job training will be provided.

We expect an ideal candidate to have the following skills:
Effective Communication, Active Listening, Empathy, Patience, Problem-Solving, Positive Attitude, Time Management, Adaptability, Team Player, Dependability.
Job Requirements:
How to Apply

If you think you might be a good fit for this position, please EMAIL (Only) your recent resume with a cover letter to: [email protected].
Job Criteria:
Start Date: As soon as possible
Position Type: Full-Time Permanent
Experience: 1
Education: High School
Travel:
Vacation:
Contact Information:
Contact Name: Major Rai Type: Employer
Company: A-1 Alberni Inn