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Hotel Front Desk Clerk Job

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Employer: Banff International Hostel
SpiderID: 13865842
Location: Banff, Alberta
Posted: 10/18/2024
Wage: 17.00
Priority Review Date: 1/16/2025
Job Code / NOC / SOC:
Category: Clerical/General Office
Job Description:
Location: Banff, AB, T1L 1A6
Salary: 17.00 hourly / 30 to 40 hours per Week
Terms of employment: Permanent employment, Full time
Start date: Starts as soon as possible
Vacancies: 2 vacancies

Languages: English

Education: Secondary (high) school graduation certificate

Experience: 1 year to less than 2 years

Work conditions and physical capabilities
- Attention to detail
- Standing for extended periods

Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Organized
Job Requirements:
Register arriving guests and assign rooms
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Handle wake-up calls
- Provide customer service

How to apply
By email: [email protected]
By mail: 449 Banff Ave, Banff, AB, T1L 1A6
Job Criteria:
Start Date: ASAP
Position Type: Full-Time Permanent
Experience: 2
Education: High School
Travel:
Vacation:
Contact Information:
Contact Name: Employer Type:
Company: