Head of Operations – Freight Lead Services Job

🔹 Sales Responsibilities
Build and manage your own sales pipeline of freight brokers, carriers, and 3PLs

Pitch, close, and onboard new clients for our freight lead generation services

Develop outbound and inbound sales strategies

Maintain strong relationships with active clients to drive retention and upsells

Track and optimize sales performance (conversion rates, lead quality, etc.)

🔹 Operations Responsibilities
Oversee the end-to-end delivery of leads and client communication

Implement and optimize internal workflows and CRM tools

Manage reporting and sales dashboards

Coordinate with freelance team members or vendors as needed

Ensure customer satisfaction and process consistency

Requirements:
2–5 years of experience in sales, logistics, or freight brokerage

Strong communication and negotiation skills

CRM experience (e.g. HubSpot, Zoho, or similar)

Ability to work independently and hit sales goals

Basic understanding of lead generation models is a plus

Startup or entrepreneurial experience is highly valued

We are a fast-growing freight lead generation company serving brokers, carriers, and logistics providers across North America. We deliver high-quality, pre-qualified freight leads that help logistics businesses grow faster and close more deals. We’re looking for a Head of Sales & Operations to join us in a leadership role to both drive new business and manage internal operations. This is a hands-on, entrepreneurial position for someone who thrives on results and wants to take ownership of a key part of the business.