Guest Services Representative Job
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Employer: Totem Resorts
SpiderID: 14204228
Location: Sioux Narrows, Ontario
Posted: 7/6/2026
Wage:
Priority Review Date: 10/4/2026
Job Code / NOC / SOC:
Category: Hotel/Motel/Hospitality/Tourism
Job Description:
Company Name: Totem Resorts
Business Address: 120 Totem Road Sioux Narrows, Ontario P0X 1N0
Number of Positions: 5
Title of Position: Guest Services Representative (NOC 64314)
Position Starts Immediately: Yes
Terms of Employment: Seasonal full-time employment from April to November each year, with annual relocation to Northwestern Ontario required. On-site work at the resort location; schedule may include weekends, evenings, and holidays during peak guest periods.
Language Requirement(s): English
Wage: $19.50/ hour
Hours per week: 32
Benefits Package:
Competitive seasonal wage, accommodation available for 170 bi-weekly and 3 meals per day included, and the role offers the opportunity to work in a resort setting in Northwestern Ontario during the operating season. Gratuities available if required.
Location of work: 120 Totem Road Sioux Narrows, Ontario P0X1N0
Education: No Degree Certificate or Diploma
Work Experience: 7 Months To Less Than 1 Year
Job Duties:
?? Welcome guests warmly and assist with check-in, check-out, and general resort inquiries.
?? Answer incoming calls, respond to messages, and direct guest requests to the appropriate department.
?? Maintain accurate guest records, reservations, and daily front desk documentation.
?? Provide information about resort amenities, local activities, and seasonal services in Northwestern Ontario.
?? Coordinate with housekeeping, maintenance, and management to support timely guest service.
?? Address guest concerns promptly and escalate issues when needed to ensure a positive experience.
??? Assist with scheduling, room status updates, and daily operational tasks during the resort season.
?? Other duties that are required to help out as necessary.
Job Requirements:
?? Secondary school graduation certificate or equivalent experience is an asset.
? Previous experience in guest services, reception, hospitality, or customer service is required.
?? Strong English communication skills, with a polite and professional phone manner.
?? Comfortable using reservation systems, email, and basic computer applications.
?? Excellent interpersonal skills and the ability to work well with guests and team members.
?? Strong attention to detail when handling bookings, payments, and guest information.
?? Willingness to relocate to Northwestern Ontario annually from April to November.
?? Ability to work in a fast-paced resort environment and support extended service hours when required.
Contact Information:
Please apply directly to this website >>> https://app.fillarole.ca/jobs/1078/guest-services-representative/sioux-narrows-on?utm_source=JobSpider&utm_medium=Guest%20Services%20Representative&utm_campaign=Referral
Apply In person:
120 Totem Rd
Sioux Narrows, ON
P0X 1N0
Between 09:00 AM and 04:00 PM
Business Address: 120 Totem Road Sioux Narrows, Ontario P0X 1N0
Number of Positions: 5
Title of Position: Guest Services Representative (NOC 64314)
Position Starts Immediately: Yes
Terms of Employment: Seasonal full-time employment from April to November each year, with annual relocation to Northwestern Ontario required. On-site work at the resort location; schedule may include weekends, evenings, and holidays during peak guest periods.
Language Requirement(s): English
Wage: $19.50/ hour
Hours per week: 32
Benefits Package:
Competitive seasonal wage, accommodation available for 170 bi-weekly and 3 meals per day included, and the role offers the opportunity to work in a resort setting in Northwestern Ontario during the operating season. Gratuities available if required.
Location of work: 120 Totem Road Sioux Narrows, Ontario P0X1N0
Education: No Degree Certificate or Diploma
Work Experience: 7 Months To Less Than 1 Year
Job Duties:
?? Welcome guests warmly and assist with check-in, check-out, and general resort inquiries.
?? Answer incoming calls, respond to messages, and direct guest requests to the appropriate department.
?? Maintain accurate guest records, reservations, and daily front desk documentation.
?? Provide information about resort amenities, local activities, and seasonal services in Northwestern Ontario.
?? Coordinate with housekeeping, maintenance, and management to support timely guest service.
?? Address guest concerns promptly and escalate issues when needed to ensure a positive experience.
??? Assist with scheduling, room status updates, and daily operational tasks during the resort season.
?? Other duties that are required to help out as necessary.
Job Requirements:
?? Secondary school graduation certificate or equivalent experience is an asset.
? Previous experience in guest services, reception, hospitality, or customer service is required.
?? Strong English communication skills, with a polite and professional phone manner.
?? Comfortable using reservation systems, email, and basic computer applications.
?? Excellent interpersonal skills and the ability to work well with guests and team members.
?? Strong attention to detail when handling bookings, payments, and guest information.
?? Willingness to relocate to Northwestern Ontario annually from April to November.
?? Ability to work in a fast-paced resort environment and support extended service hours when required.
Contact Information:
Please apply directly to this website >>> https://app.fillarole.ca/jobs/1078/guest-services-representative/sioux-narrows-on?utm_source=JobSpider&utm_medium=Guest%20Services%20Representative&utm_campaign=Referral
Apply In person:
120 Totem Rd
Sioux Narrows, ON
P0X 1N0
Between 09:00 AM and 04:00 PM
Contact Information:
| Contact Name: Totem Resorts | Type: |
| Company: |