Guest Services Manager Job

Tasks
- Develop and implement policies and procedures for daily operations Supervise staff
- Conduct performance reviews Conduct training sessions
- Negotiate with clients for the use of facilities Perform front desk duties
- Prepare budgets and monitor revenues and expenses Prepare marketing plans
- Arrange for and oversee maintenance activities Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Develop and implement business plans Establish work schedules
- Manage events
- Organize and maintain inventory Professionalism in customer service

On site: Work must be completed at the physical location. There is no option to work remotely.
Asset languages: Urdu, Hindi
Work site environment: Non-smoking, Air conditioned
Work setting: Staff accommodation available. Rural area. Relocation costs not covered by employer. Willing to relocate. Hotel, motel, resort industry.
Budgetary responsibility: 0 - $1 00,000
Responsibilities: Supervision 3-4 people
Experience and specialization: Computer and technology knowledge, MS Word MS Excel MS Office MS Outlook
MS PowerPoint MS Windows Google Drive
Additional information: Security and safety, Criminal record check
Work conditions and physical capabilities: Fast-paced environment Work under pressure Tight deadlines Attention to detail Combination of sitting, standing, walking Standing for extended periods
Personal suitability: Client focus Efficient interpersonal skills Excellent oral communication Flexibility Initiative
Team player
Benefits: Other benefits: Free parking available On-site amenities On-site housing options On-site recreation and activities Team building opportunities
You can apply if you are:
a Canadian citizen
a permanent resident of Canada
a temporary resident of Canada with a valid work permit
How to apply: By email: [email protected]

Paid Holidays, Vacations, and Sick Leave, Relocation Assistance