Front of House Manager (Food and beverage service manager) Job

Position: Front of House Manager (Food and beverage service manager)
Vacancy: 1
Working Hours: 30 hrs per week
Work Shift: It can be daytime, evening, weekends and/or holidays
Wage: $38.50 per hour (depending on experience)
Job Type: Full-time, Permanent
Address: 1011 Hamilton Street, Vancouver, BC V6B 5T4

Main duties

• Oversee the daily operations of the front-of-house area, including guest service, reservations, seating, and dining room operations
• Supervise, coordinate, and schedule front-of-house staff, including servers, hosts, bartenders, and support staff
• Train and coach employees on customer service standards, restaurant procedures, and workplace policies
• Monitor service quality and ensure guests receive professional, efficient, and welcoming service
• Address customer concerns, resolve complaints, and ensure appropriate follow-up
• Coordinate front-of-house operations with kitchen and management staff to maintain efficient service
• Monitor staffing levels, workflow, and service performance to ensure smooth restaurant operations
• Assist with inventory management, ordering, and control of front-of-house supplies
• Ensure compliance with health, safety, sanitation, and liquor service regulations
• Assist with hiring, performance evaluations, and disciplinary matters for front-of-house employees
• Prepare and maintain staff schedules, daily reports, and other operational records
• Support management with implementing policies, promotions, special events, and initiatives to improve customer experience and restaurant performance

Employment Requirements

• Completion of a college or other program related to hospitality or food and beverage service management is usually required
• Several years of experience in the food service sector, including supervisory experience, are required

Interested candidates should send a cover letter and resume to [email protected] with “Front of House Manager” in the subject line.
Due to the anticipated volume of responses, we will contact only those candidates who most closely match our requirements.

Located in Vancouver’s historic Yaletown neighbourhood, The Parlour is a place of convergence for East Coast edge and West Coast hospitality. We pair innovative cocktails, craft-brewed beers and quality wines with an inventive menu featuring handcrafted pizzas and an elegant twist on authentic comfort cuisine. To maintain our service standard, we are currently hiring a full time Cook to join our team!